SERVPRO's Certifications and Services

7/11/2022 (Permalink)

SERVPRO is one of the big names in inspection, cleaning, and restoration!

Dealing with a disaster can be difficult, and your friends at SERVPRO Kaufman County / Mesquite hope you never have to do it. But if the worst should happen, following these steps can assist you in locating the best commercial restoration firm for your needs.

Inquire about certifications.

All legitimate mitigation organizations should be able to show that their technicians have the requisite abilities and training to do all tasks. The company should ideally have an IICRC (Institute of Inspection, Cleaning, and Restoration Certification) certification, which ensures high-level standards and ethics in the restoration process.

Look for a comprehensive list of services.

Water and flood cleanup, debris removal, board-up, disinfection, and mold removal should all be included in the list of services provided by the business you hire to repair commercial premises. If the restoration team is unable to provide the services you require, you will be forced to seek out another firm, resulting in higher costs and longer wait periods for repair.

Check for positive feedback.

To highlight prior clients' reviews, reputable businesses frequently offer testimonials or connections to review sites like Google. Check up their most current reviews to be sure they have knowledgeable, pleasant workers that provide fast service. 

SERVPRO has all this and more. We believe in community - a community of well trained, valued and skilled employees ready to give back to the community around us by providing gold standard service, when you need it the most. SERVPRO is a nationwide leader in restoration offering a comprehensive list of services, backed by a long history of good business, customer satisfaction and staying on the bleeding edge of technology for the mitigation industry.  If your home or business has been damaged, give us a call and let us restore it "Like it never even happened."

What To Do With a Leaky Air Conditioner

7/1/2022 (Permalink)

Air conditioners are convenient, but they can be overtaxed. Make sure to keep up with its upkeep!

As we get deeper into Summer, people will begin using their air conditioners more frequently, kicking on the fans, or lowering their thermostats to accommodate for these sunny, Southern afternoons. With temperatures reaching up to 100 degrees, most people are starting to see the definitive line in the sand, and realizing that Summer is very demanding when it comes to trying to keep cool.

SERVPRO Kaufman County / Mesquite wants to extend a friendly reminder to our readers to check and service your air conditioning units, whether they’re window mounts, or central heating and air. Air conditioning units use the combination of electricity and the mechanisms inside the unit to cool the air that is expelled by the fans. These mechanisms usually involve some kind of coolant, and, you guessed it, water. And where there’s water, there’s the looming threat of water damage if that water ever becomes uncontained. 

Leaky water from the attic can ruin ceilings and walls, and even floor-level mounts can leak and effect carpet and vinyl flooring below, leading to extensive and expensive work. But unfortunately, leaky air conditioning units happen to the best of us. Here’s what to do if you find yourself with a leaky unit: 

1. Keep the air conditioning unit turned off until the leak can be fixed. Mop up and standing water, and look at the extent of the damage. Make sure it’s a task that you can handle. If it isn’t, there are service professionals who can help.
2. Start the drying process! Pull up affected carpet and vinyl flooring, use a shop vacuum to lift moisture from affected areas. Apply fans to help create cross-currents of fresh, moving air. A dehumidifier also helps speed up the drying process, so add at your discretion.
3. Patch. You may need to patch up any affected drywall, or remove affected baseboards. Be on the lookout for signs of growth.
4. Know when to call. SERVPRO Kaufman County / Mesquite is staffed by industry-leading professionals and full-time mitigation and restoration technicians, that can help you with whatever problem you have, big or small. We’re always here to help, and we’re eager to get you back to "Like it never even happened." 

SERVPRO's Duct Cleaning Process

7/1/2022 (Permalink)

Air ducts need a good cleaning every once in a while to ensure good, clean airflow throughout your home or business.

The ventilation system is often the biggest culprit in poor indoor air quality, but you can help change that! Inspecting the duct work in your home or facility should be a high priority.  In most cases, the HVAC has been operating for some time without much attention. Dirty ducts can circulate odors, contaminants such as mold, and irritating dust throughout your building or home.

A routine part of SERVPRO of Kaufman County / Mesquite professional service is inspecting the heating, ventilation, and air conditioning unit (HVAC). Keeping the HVAC and duct work clean can potentially extend the life-span of the equipment by allowing it to operate at peak condition, which may help you save money. Duct cleaning may not always be necessary. SERVPRO of Kaufman County / Mesquite professionals will inspect your HVAC system and duct work and make recommendations about the best way to address any indoor air quality concerns. This inspection can help save you money and provide peace of mind of the health of your HVAC system and duct work.

In some circumstances, such as after a fire, smoke, or suspected mold growth, duct cleaning becomes an essential part of the cleanup process. in these cases, SERVPRO of Kaufman County / Mesquite professionals can often restore the HVAC system and ductwork to pre-damage condition.

If you have a fuel-burning furnace, stove, or fireplace, the U.S Environmental Protection Agency (EPA) recommends they be inspected for proper functioning and be serviced before each heating season to protect against carbon monoxide poisoning. 

The SERVPRO Duct Cleaning System is proven to be cost-efficient. Unlike the majority of duct cleaning services, SERVPRO of Kaufman County / Mesquite professionals use a portable ventilation and air duct cleaning system to examine duct work and make a clean sweep, removing years of dust and grime. 

• The process begins by using patented equipment, including a roto-scraper, which automatically adapts to the duct's shape and diameter while traveling through the duct, removing debris and filth before vacuuming begins.
• Next, a powerful push-pull air delivery and collection system transfers the debris from the ducting to a 16-gallon container.
• Air is filtered through a HEPA filtration system, removing 99.97 percent of the particles in the air stream. HEPA filters capture debris and keep the indoor environment clean. 
• As an optional process, a sealant or coating product may be sprayed to address odor or microbial concerns.
• Filters will either be cleaned or replaced to remove odor and dirt

For more information on duct cleaning or to schedule an appointment, contact SERVPRO of Kaufman County / Mesquite at 972-329-4747.

The Do's and Don'ts of Fire Damage

6/23/2022 (Permalink)

Fires are incredibly dangerous; NEVER take one on by yourself. That's best left to professionals.

Dealing with the aftermath of a fire at home or your business can be overwhelming. Fire is a dangerous and complex issue, and much of the damage it leaves behind requires professional attention to ensure the safety and soundness of your home or business going forward.

Beginning clean up and restoration as soon as possible, in a smart and efficient manner, can help get your home or business up and running again quickly. Yet, if you've been the victim of fire damage, it can be difficult to know where to start or what to do, or not do. 

The Do's of Fire Damage:

Prioritize safety. A visual inspection is not enough to determine the structural soundness or safety of a building exposed to fire. Regardless of your own opinion, refrain from re-entering the building until it has been cleared by a professional. As well as structural damage, some fires can also appear to be extinguished and restart later, posing a massive safety risk. 

Once you are cleared to be inside the building, limit movement to prevent the spread of soot, cover dry furnishings with upholstery sheets to protect them, open windows (if weather permits) to allow ventilation, remove clothing to be cleaned by fire damage restoration cleaners, and throw away any perishables and consumables that were inside during the fire. 

Document wisely. Take photographs of all damage, as soon as it is safe to do so. Record conversations, keep correspondence, file receipts and stay organized. Devote a folder in your filing cabinet or cloud service to keeping meticulous records of all things fire related - this will help immensely when dealing with your insurance company to repair the damage. 

Call your insurance company as soon as you can, then call SERVPRO Kaufman County, Mesquite, and let our trained experts handle the restoration, and show you why our company motto is "Like it never even happened."

The Don'ts of Fire Damage:

Don't enter before a profession declares the building safe - worth repeating as this can literally be a life-or-death decision. 

Don't start to clean up or wipe down. Everything needs to be assessed by the insurance company and you need to be given explicit go ahead before attempting any kind of clean up, even simply wiping soot from the walls.

Don't use items involved in the fire, unless appropriate. All food and drinks inside at the time of fire need to be discarded. Furniture and carpets, etc., should not be used until after they have been cleaned by a fire restoration professional. Electronic equipment also needs to be cleaned and cleared for use by professionals before being turned back on. 

Don't turn on the gas, electric or water, until cleared to do so.

Dealing with the aftermath of fire is serious business. Fire and smoke damage is best dealt with by professionals who understand and are trained to provide a high quality clean up. 

Call SERVPRO Kaufman County, Mesquite as soon as possible. One of our fire specialists will arrive onsite to assess your property, quickly and professionally. Our team will provide you with a clean-up and restoration plan, as well as securing the building against further damage. By enlisting the experts, you have peace of mind that restoration will be handled to a high standard of safety, workmanship, and service, in a prompt and professional manner.

Hurricane Evacuation How-To

6/20/2022 (Permalink)

Signs like these around coastal cities are an indicator of where to go to evacuate in case of a hurricane.

Nature can be somewhat unpredictable. With the advent and improvement of forecast technology however, we have the ability to predict certain weather events in advance before they happen. Storm tracking, especially with tropical storms and hurricanes, is much better now than it was decades ago. Because of this, there's more time to consider options before a storm strikes. When it comes to hurricanes, there are a few options that can be considered for your safety:

• Staying indoors and waiting out a storm, preferably in a fortified part of the house such as a closet or bathroom.
• Going to the nearest storm shelter; many will be built in a way to provide additional safety that an average home couldn't.
• Evacuating inland to a safer area to avoid the storm. Evacuation routes are specifically built for this purpose.

Evacuation routes for tropical storms and hurricanes are typically marked with specific road signs. These tend to be more common around towns or cities close to the Gulf or Atlantic shoreline, and are there for your convenience. They assist in helping you figure out which routes to take to get you away from the storm in the event you feel the need to evacuate. In the event of a storm, whether you evacuate or not, it's always good to keep a storm kit on hand. Above all, your safety is what's most important.

Hurricane Season Is Here!

6/13/2022 (Permalink)

Make sure to keep updated on your local weather for news of tropical storms and hurricanes!

When we entered June, we entered the 2022 Atlantic hurricane season. Hurricane season is a period of time every year, typically from June through November, where the temperature and ocean conditions are just right to form tropical depressions, which commonly lead to tropical storms and occasionally hurricanes. The way a hurricane forms is similar in many ways to the formation of tornadoes in the North American Midwest, so their power and destructive capability should NOT be underestimated. Just a few years ago in 2017, Hurricane Harvey tore through the Texas and Louisiana coastline, quickly becoming one of the costliest storms in U.S. history.

At the time of this writing, the 2022 hurricane season has already seen a tropical storm (Alex), but more could be on the way in the near future. The best way to keep yourself up to date on potential storm events is to check your local news and weather channels. Modern day technology has the capability to predict these storms days in advance, sometimes even up to a week or two. For more information, check out the National Hurricane Center. Their website displays a weather tracker for the Atlantic, and includes a library of public information to help you keep informed about storm terminology, as well as archives on past hurricane seasons. When it comes to your safety, knowledge is one of the greatest tools!

Managing The Heat

6/6/2022 (Permalink)

Drinking plenty of cold water is key in helping to prevent the onset of heat exhaustion!

As we approach Summer, things are definitely going to start heating up. Just later this week, we're supposed to hit 100° F, and with heat like that, there's a chance that it could lead to heat exhaustion. Heat exhaustion (also known as heat stroke) is the most serious of heat-related illnesses, and it's important to know the warning signs and how to prevent or treat it.

WHAT ARE THE WARNING SIGNS OF HEAT EXHAUSTION?

Heat exhaustion can be predicted in advance with some knowledge of the signs. These include:

• Headache
• Dizziness or confusion
• Fast breathing or pulse
• A loss of appetite or a nauseous feeling
• Extreme thirst
• A high body temperature

HOW CAN YOU PREVENT HEAT EXHAUSTION?

• Drink plenty of cold water, especially when exercising.
• Wear light-colored and loose clothing.
• Take cool showers.
• Sprinkle water onto your skin or clothes.
• Avoid extreme exercising.
• Avoid the sun between 11AM and 3PM, when it's highest in the sky.

HOW TO TREAT HEAT EXHAUSTION?

If someone has heat exhaustion, here are a few steps you can take to cool them down and help to mitigate or remove any potential damage:

• Move them to a cool place, such as a shaded area or a building with A/C.
• Get them to lie down with elevated feet.
• Get them a cold beverage. Water and rehydration drinks with electrolytes are best for this.
• Cool their skin down with water or ice packs. High body temperature is a symptom of heat exhaustion.

With these tips in mind, you'll be ready to conquer the Texas summer in style. Always remember to practice self-care to prevent accidents like this, because at the end of the day, you matter not just to your friends and family, but also to yourself.

Getting Your Roof Repaired

6/2/2022 (Permalink)

Storms can cause lots of damage, even with the right precautions.

As we head into June, storm season is beginning to pick up. With storms, there's always the chance that you could see damage to your home or place of business, no matter what kind of precautions are taken. Sometimes, this manifests itself in the form of roofing damage, usually caused by when a tree or similarly heavy object punches a hole through the roof of a building. With roof damage, this can let in all sorts of things, such as water from current or future storms, humidity, heat, and even small critters you otherwise don't want in your home.

WHAT CAN BE DONE ABOUT THIS?

SERVPRO of Kaufman County, Mesquite has you covered. We not only help with mitigation and restoration for fire and water damages, but we also cover storm damage as well. Some of our storm services include, but are not limited to:

• Roofing Services
• Roof Tarp Placement
• Tree Removal
• Portable Power
• Temporary Fencing
• And more!

For more information about our storm services, please refer to this link for more information and call our office number at (972) 329-4747. We'll be ready to help out wherever we can!

Smoke Alarm Upkeep

4/13/2022 (Permalink)

Having a working smoke alarm can be a huge boost to fire safety in the home or business!

Smoke alarms play a vital role in saving lives, and when properly installed, can reduce the risk of fire injury in half. 

The National Fire Protection Association recommends smoke alarms be installed in every bedroom, outside all sleeping quarters and on every level of the house. Business owners should consult the local Fire Marshall to ensure specific building fire codes and smoke detector requirements are met.

Smoke alarms work best when paired with a fire escape plan. A plan allows your family, employees or clients to escape quickly and safely in an emergency situation.

Review the following tips regarding smoke detectors installation and maintenance. For more on emergency preparedness contact SERVPRO of Kaufman County/Mesquite.

• Install smoke alarms on every level of the home, including the basement.
• Smoke alarms should be installed away from the kitchen to prevent false alarms. Generally, they should be at least 10 feet from a cooking appliance.
• Test smoke alarms at least once a month using the test button.
• Replace batteries in all smoke alarms at least once a year. If an alarm "chirps," the battery is low and should be replaced right away.
• Replace all smoke alarms when they are 10 years old.

The Do's and Don'ts of Water Damage

4/13/2022 (Permalink)

Knowing what/what not to do when you have water damage can be a big difference in keeping you and your home or business safe.

When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage. Below are a list of things you should and shouldn't do until help arrives!  

DO

• Shut off the source of water if possible or contact a qualified party to stop the water source
• Turn off circuit breakers for wet areas of the building, when access to the power distribution panel is safe from electrical shock.
• Remove as much excess water as possible by mopping and blotting.
• Wipe excess water from wood furniture after removing lamps and tabletop items. 
• Remove and prop up wet upholstery cushions for even drying.
• place Aluminum foil or wood blocks between furniture legs and wet carpet.
• Remove to a safe, dry place any paintings, art objects, computers, documents and other materials that are valuable or sensitive to moisture.
• Use wooden clothespin to keep furniture skirting off damp floors.
• Hang draperies with coated hangers to avoid contact with wet carpeting or floors.
• Hang furs an leather goods to dry separately at room temperature.

DON'T

• Enter rooms with standing water where electrical shock hazards may exist
• Enter affected areas if electrical outlets, switches, circuit breakers or electrical equipment are exposed to water. Always avoid electrical shock hazards.
• Leave books, newspapers, magazines, or other colored items on wet carpets or floors to cause straining.
• Leave Oriental rugs or other colored rugs on wet wall-to-wall carpets to cause staining.
• Use your household vacuum to remove water, possibly causing electrical shock or damage to the vacuum cleaner.
• Use TV's or other appliances while standing on wet carpets or floors, especially not on wet concrete floors.
• Turn on ceiling fixtures if ceiling is wet or enter rooms where ceilings are sagging from retained water.

https://www.SERVPROkaufmancountycedarcreek.com/water-damage-restoration

SERVPRO's Emergency Water Services

4/5/2022 (Permalink)

Getting to the damage quickly can help us to help you prevent water damage loss.

The first 24 hours following a water damage are the most important in preventing secondary or permanent damage, especially with the amount of raining and storming we've been getting in Texas. Within four hours of receiving a loss notification, SERVPRO of Kaufman County / Mesquite professionals will be on-site to help ensure a water loss is handled by completing the following steps.

Inspection

SERVPRO of Kaufman County / Mesquite professionals will inspect affected areas to determine the extent of water damage and will review the inspection with you to answer any questions before beginning the work.

Emergency Services 

SERVPRO of Kaufman County / Mesquite professionals will take steps to help protect your home or business, as well as personal property and other contents, from further damage by extracting the excess water and preparing the area for drying. They will explain the needed emergency services to you step-by-step.

Monitoring

To help ensure your home or business and belongings are dried to appropriate industry standards, a SERVPRO of Kaufman County / Mesquite professional will monitor the drying process. The updates will be consistently communicated with you.

Restoration Services

SERVPRO of Kaufman County / Mesquite professionals will repair structural materials, reinstall carpets, and clean affected areas of your property and contents. A final walk-through of the job site will be  conducted with you to help ensure the property was returned to its preloss condition.

Emergency Water Damage Tips

• Shut off the water source, if possible or contact a qualified professional to stop the water source.
• Turn off circuit breakers for wet areas of the building when access to the power distribution panel is safe from electrical shock.
• Remove as much excess water as possible by mopping and blotting.
• Place aluminum foil or wood blocks between furniture legs and wet carpeting. 
• Move any paintings, art objects, computers, documents, and other sensitive valuables to a dry place.
• Do not enter affected areas if electrical outlets, switches, circuit breakers, or electrical equipment are exposed to water. Always avoid electrical shock hazards.
• Do not use your household vacuum cleaner to remove water! This could cause electrical shock or damage to the device.
• Do not turn on ceiling fixtures if the ceiling is wet or enter rooms where ceilings are sagging from retained water.

For more information on recovering from water damage. fire damage, or mold damage, contact SERVPRO of Kaufman County / Mesquite professionals at (972) 329-4747. 

SERVPRO's Fire Restoration Plan

3/3/2022 (Permalink)

Fire damage like this is easily solved through SERVPRO's fire restoration services.

Mitigation requires quick action. The faster a SERVPRO of Kaufman County, Mesquite professional arrives on-site to perform fire, smoke, and soot cleanup and restoration, the better the results - including lower claim costs. Within four hours of a loss notification, A SERVPRO of Kaufman County, Mesquite professional will be on-site to help ensure a fire damage is handled properly by utilizing the following services:

Structural Cleaning 

After a smoke or fire damage, ceilings, walls, woodwork, carpeting, and floors will often need a thorough cleaning. A SERVPRO of Kaufman, Mesquite professional will pretest to determine the extent of damage, then use the specific equipment and cleaning products required to clean and protect the different types of surfaces found within the structure. 

Contents Cleaning

All of the restorable contents in the affected areas will be professionally cleaned and deodorized. This includes area rugs, furniture, draperies, and upholstery. SERVPRO of Kaufman County, Mesquite professionals can provide wet or dry cleaning services. Additionally, all of the other restorable contents will be cleaned and deodorized to pre loss condition. This includes electronics, art, wood furniture, kitchen items, clothing, bedding, and much more. Our SERVPRO employees can provide an inventory list of all "to be claimed" items for agents and their policy holders. 

Deodorization 

SERVPRO of Kaufman County, Mesquite professionals provide specialized services that rid your home or place of business of offensive odors left behind by fire or smoke damage. SERVPRO does not merely cover up lingering odors with a fragrance; they seek out the sources of the odor and remove them. 

Storm Preparedness

3/3/2022 (Permalink)

Storms can be unpredictable, so having a plan in place can always help!

When a storm is headed your way, what can you do to help protect yourself, your business and your home from severe weather? Knowing the difference between a storm watch and a storm warning will help you know when to seek shelter. By taking a few simple precautions as storm season approaches, you can help minimize the potential for storm-related property damage; however if your home or business does sustain damage, it is important to know where to turn for prompt, professional help.

Although violent storms can strike at anytime, the spring and summer months typically mark an increase in the threat of sudden, severe storms that sometimes include wind, rain, lightning and even hail.

Authorities issue a storm 'watch' when the potential for severe weather exists. A storm 'warning' will be issued when danger from a severe storm in imminent. The following tips will help prepare you to better protect yourself and your property when a storm is on the horizon.

• Put a communication plan in place and prepare an emergency supply kit, including a battery-powered NOAA Weather radio.
• Postpone outdoor activities; secure outdoor objects that could become airborne.
• Don't use corded phones or any appliances that are "plugged in". Use cell or cordless phone instead.
• Seek shelter in a home, building or hard top automobile. The steel frame of a vehicle- not the rubber tires - can help protect you from a lightning strike if you avoid touching metal or other conductive surfaces.
• Avoid windows and doors, don't lie on concrete floors or lean  on concrete walls, and stay off of porches.
• If you are outside when a storm hits, seek shelter in a sturdy building. Avoid small, isolated structures in open areas steer clear of hilltops, open fields, the beach or a boat on the water.

After The Storm

• Avoid storm-damaged areas. Stay away from downed power lines and never try to drive through a flooded roadway.
• Replenish your emergency supplies and repair property damage promptly, before the next storm strikes. 

SERVPRO of Kaufman County / Mesquite can help you establish an Emergency Ready Profile to expedite help and recovery in an emergency situation. Available 24 hours a day, seven days a week, our quick response time helps limit secondary damage. If your property sustains damage from wind, water or fire, call SERVPRO of Kaufman County / Mesquite to help make it "Like it never even happened." (972) 329-4747

Be a Hero For Red Cross Month

3/2/2022 (Permalink)

The American Red Cross assists in many different areas such as blood donations and disaster relief.

Founded in 1881, the American Red Cross is charitable organization the relies on donations and volunteers to carry out their mission. Whether it is disaster relief, blood donations, military family support, or training and certification in CPR, lifeguarding, first aid and more, the Red Cross is committed to helping those who need it most. The American Red Cross is part of the Global Red Cross Network, the world's largest volunteer network found in 187 countries, according to redcross.org.

Every March is Red Cross Month, as first declared by President Franklin D. Roosevelt in 1943. The American Red Cross celebrates by honoring the "everyday heroes" who support and carry out the mission of the Red Cross by donating, giving blood, taking a class or volunteering. To learn more about the American Red Cross, or about how you can get involved, visit redcross.org.

Tricks and Tools Of The (Water) Trade

2/28/2022 (Permalink)

We use tools like moisture meters to determine moisture levels when your property experiences water damage.

Even small water damages have the potential to cause serious structural and indoor air quality issues over time. The key to avoiding costly future restoration is to handle every water problem as a real threat to your property. SERVPRO of Kaufman County / Mesquite professionals have the equipment, training and experience to find and dry unseen water before secondary damages occur. The proper equipment makes a measurable difference in reducing the damage expense during a fire damage or water loss. When time matters, technology and equipment must be counted on to perform. SERVPRO of Kaufman County / Mesquite will answer your call with fast action and a full arsenal of drying equipment. Here are a few of the tools used by our professionals.

• Moisture Sensors are used to detect moisture in carpets, baseboards, and walls.
• Moisture Meters are used to determine the actual moisture content of various materials. The moisture tester provides accurate readings, allowing SERVPRO of Kaufman County / Mesquite professionals to monitor the drying process.
• Thermohydrometers measure temperature and relative humidity. When armed with this information, SERVPRO of Kaufman County / Mesquite professionals can calculate and create an environment most conducive to drying. When facing a contaminated water loss, it is not only important to dry the structure, but the structure must also be disinfected and often deodorized.
• Ultra Low-Volume foggers will atomize liquid deodorizing agents, producing a fine mist that can easily penetrate the site where odor-causing residues may accumulate. This device can also be used to inject fungicides and disinfectants into wall cavities and other hard-to-reach areas.
• Thermal Foggers dispense solvent-based products by creating a dense fog. The fog consists of tiny particles of deodorant solutions that attach to and neutralize odor causing particles.

The bottom line? SERVPRO of Kaufman County / Mesquite has the training and equipment to help make it "Like it never even happened."

What Is The SERVPRO Ready Plan?

2/28/2022 (Permalink)

Setting up an Emergency READY Profile allows us to assist you in a more timely fashion!

SERVPRO of Kaufman County / Cedar Creek utilizes the latest technology in order to expedite the mitigation process further increasing our value to our customers. The SERVPRO Ready Plan is a tool for property managers and owners, both residential and commercial. It allows for the creation of an Emergency READY Profile. By developing a SERVPRO Emergency READY Profile for your home or business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your home or business.

Preparation is the key to making it through any sized disaster, whether it's a large fire or area flood, or just a minor water leak. Having an Emergency READY Plan may help minimize the time your business is inactive, and get you back in the building following a disaster.

SERVPRO of Kaufman / Cedar Creek has restoration experts available 24 hours a day to get your business back up and running. Our expertise includes restoration services for fire and water damage, including electronics restoration and document drying. We are also your business’s best resource for mold mitigation and removal.  

Call your local SERVPRO of Kaufman County / Cedar Creek at (972) 329-4747 to help with your Emergency READY Profile and make sure your home or business is secure for 2022!

What We Do to Dry Your Home or Business

2/28/2022 (Permalink)

We use many different types of equipment to help speed up the drying process.

The knowledge of psychometrics is essential to restoring a structure to its preloss condition. Where the average Do-It-Yourself homeowner or business owner might be tempted to grab a few beach towels to mop up the mess and place a box fan or two around the damaged area, the SERVPRO of Kaufman County / Cedar Creek professionals follow strict industry-approved standards to help lower the chances of any secondary damages.

Just for starters, a trained restorer will:

• Inspect the building to detect ever component that is wet, preventing damage from happening because wet components were overlooked.
• Measure how much moisture is in wet materials and monitor whether the materials are drying properly.
• Speed up Mother Nature by using professional drying equipment.

What exactly does "speed up Mother Nature" mean?

A wet building can often dry naturally because our environment always seeks equilibrium. When materials are wet, moisture will naturally move to drier air at the surface of the material - but only if the air is, indeed, drier. The only problem is nature takes too long, and secondary damages occur while the building is drying out.

For this reason, SERVPRO of Kaufman County / Cedar Creek professionals have been trained to use top-of-the-line equipment to help "Mother Nature" along, including equipment to help dry hardwood floors, tough to reach spaces inside walls and much much more. We also use state-of-the-art monitoring equipment and a proven scientific process to help speed up the drying process of your home or business.

The bottom line? SERVPRO of Kaufman County / Cedar Creek professionals have the training and equipment to help make any disaster "Like it never even happened."

Understanding Water Damage Types

2/25/2022 (Permalink)

Knowing the different types of water damage is crucial to coming up with a plan!

After another harrowing cold snap, it's crucial to ensure your pipes and water lines are undamaged. When your home or business suffers water damage, understanding the type of water you're dealing with is critical to ensuring proper cleanup. There are three types of water. Clean water is water from a broken pipe, or other water source; rainwater is also considered clean. The term gray water is used to classify slightly contaminated water. Clean water becomes gray water when it is left untreated allowing bacteria and other contaminants to begin growing, making the water hazardous. Black water is highly contaminated and filled with fungi, bacteria, chemicals, and more. Black water is typically caused by sewage damage, flooding or any type of natural disaster. Black water should always be handled by trained professionals. When you have water damage, don't leave your property to chance. Consider taking the following precautions to help minimize damage or prevent further damage while waiting for help to arrive.

Damage from Clean Water

• Shut off the water source if possible or contact a qualified professional to do so.
• Turn off circuit breakers for wet areas of the building if access to the power distribution panel is safe from potential electric shock. Do not enter rooms with standing was, as electrical shock hazards may exist.
• Remove as much excess water as possible by mopping and blotting. Wipe excess water from wood furniture after removing lamps and tabletop items.
• Remove and prop up wet upholstery cushion to allow more even drying.
• Move any paintings, art objects, computers, documents, and other valuable items that may be sensitive to moisture to a safe place.
• Do not leave books, newspapers, magazines or other colored items on wet carpets or floors as they may cause staining.
• Do not use your household vacuum cleaner to remove water as there is potential for electrical shock or causing damage to the vacuum cleaner.
• Do not turn on ceiling fixtures if ceiling is wet; do not enter rooms where ceilings are sagging from retained water.

Damage from Contaminated Water

• Avoid all contact with sewage and items contaminated by sewage. Wash your hands thoroughly if you come in contact with contaminated water.
• Do not walk through contaminated areas, as you could spread damage to unaffected areas.
• Do not turn on the HVAC system if there is a possibility -of spreading contaminated air.
• Do not use household fans to dry the structure; air flow could spread contamination.
• Discard any food and/or products for personal hygiene and cleanliness if exposed to the contaminated areas.

If you have any further questions and need help with the restoration process, please contact SERVPRO of Kaufman County / Cedar Creek. We are here 24/7 to attend to your emergency services and make disaster "Like it never even happened."

Duct Cleaning: The Process and Procedure

2/25/2022 (Permalink)

We use specialized tools to get your ducts contaminant and dust-free!

The ventilation system is often the biggest culprit in poor indoor air quality, but you can help change that! Inspecting the duct work in your home or facility should be a high priority.  In most cases, the HVAC has been operating for some time without much attention. Dirty ducts can circulate odors, contaminants such as mold, and irritating dust throughout your building or home.

A routine part of our professional service is inspecting the heating, ventilation, and air conditioning unit (HVAC). Keeping the HVAC and ductwork clean can potentially extend the life-span of the equipment by allowing it to operate at peak condition, which may help you save money. Duct cleaning may not always be necessary. SERVPRO of Kaufman County / Cedar Creek professionals will inspect your HVAC system and duct work and make recommendations about the best way to address any indoor air quality concerns. This inspection can help save you money and provide peace of mind of the health of your HVAC system and ductwork.

In some circumstances, such as after a fire, smoke, or suspected mold growth, duct cleaning becomes an essential part of the cleanup process. in these cases, SERVPRO of Kaufman County / Cedar Creek professionals can often restore the HVAC system and ductwork to pre-damage condition.

If you have a fuel-burning furnace, stove, or fireplace, the U.S Environmental Protection Agency (EPA) recommends they be inspected for proper functioning and be serviced before each heating season to protect against carbon monoxide poisoning. 

The SERVPRO Duct Cleaning System is proven to be cost-efficient. Unlike the majority of duct cleaning services, SERVPRO of Kaufman County / Cedar Creek professionals use a portable ventilation and air duct cleaning system to examine ductwork and make a clean sweep, removing years of dust and grime. 

• The process begins by using patented equipment, including a roto-scraper, which automatically adapts to the duct's shape and diameter while traveling through the duct, removing debris and filth before vacuuming begins.
• Next, a powerful push-pull air delivery and collection system transfers the debris from the ducting to a 16-gallon container.
• Air is filtered through a HEPA filtration system, removing 99.97 percent of the particles in the airstream. HEPA filters capture debris and keep the indoor environment clean. 
• As an optional process, a sealant or coating product may be sprayed to address odor or microbial concerns.
• Filters will either be cleaned or replaced to remove odor and dirt

For more information on duct cleaning or to schedule an appointment, contact SERVPRO of Kaufman County / Cedar Creek for a free estimate! (972) 329-4747

SERVPRO's 24-Hour Service

2/22/2022 (Permalink)

SERVPRO is ready to help, no matter when or where!

When it comes to water intrusion / loss to your home or business, it should be considered an emergency. If you're not quick to respond to it, a lot of damage can happen in a very short timespan. Take sudden burst pipes, for example. Within the first few minutes, water can spread throughout your home or business. After 24 hours, the damage to your floors, walls, and important paper documents can't be ignored. So you need the professionals from SERVPRO to help you through the process.

WHY CHOOSE US?

With over 1700 locations across the country, SERVPRO is everywhere and available to help you out. We at SERVPRO of Kaufman County / Cedar Creek Lakes area pride ourselves on our 24-hour emergency services, so you don't have to be without a helping hand, even in the dead of night. 24 hours a day, 7 days a week, we're ready to respond and make the damage "Like it never even happened."

The Importance of Fire Safety

2/21/2022 (Permalink)

Make sure to keep fire safety in mind when heating your home or business!

It seems we're not done yet with the Winter weather. Later this week, another country-wide cold snap is expected to bring deep freezing temperatures. In an effort to keep our homes and workplaces cozy, many people use alternative heat sources like fire places, portable space heaters, and wood burning stoves. Did you know, heating equipment is a leading cause of home fire deaths? According to the National Fire Protection Association, heating equipment fires cause estimated $1 billion in direct property damage annually. Keep the following safety tips in mind to help reduce your risk of a heating-related fire. 

• Keep anything flammable at least three feet away from heating equipment, like the furnace, fireplace, wood stove, or a portable space heater.
• Have a three foot "kid-free zone" around open fires and space heaters.
• Make sure the fireplace has a sturdy screen to stop sparks from flying into the room. Ashes should be cool before putting them in a metal container.
• Remember to turn portable heaters off when leaving the room or going to bed.
• Always use the right kind of fuel, specified by the manufacturer, for fuel burning space heaters.

30% of all reported fires are residential home fires, and a majority of those are reported in the months of December, January, and February.

• Have heating equipment and chimneys cleaned and inspected every year by a qualified professional.
• Have a qualified professional install stationary space heating equipment, water heaters or central heating equipment according to the local codes and manufacturers instructions.
• Make sure to test smoke alarms monthly.

If your property suffers from fire damage, don't hesitate to contact SERVPRO of Kaufman County/Cedar Creek. We'll be there to make it "Like it never even happened."

Fire Extinguishers: How-To

2/18/2022 (Permalink)

Make sure you've got the right fire extinguisher for your home or business.

In cold weather conditions, you'll probably want to find some way to heat your home or business, whether it be turning on the heater or lighting a fire in a fireplace. Sometimes, though, accidents can occur and a fire can flare up. In the event of a fire breakout, you'll want to keep a fire extinguisher on the premises to prevent things from getting too out of control. In order to operate a fire extinguisher, the National Fire Association suggests remembering the word PASS:

Pull the pin. Hold the nozzle pointing away from you and release the locking mechanism

Aim low. Point the extinguisher at the base of the fire

Squeeze the lever slowly and evenly.

Sweep the nozzle from side to side.

Read the instructions on the fire extinguisher and become familiar with them before a fire breaks out. Remember, extinguishers do have limitations. It is also important to ensure you have the correct type of extinguisher for your facility. Remember, knowledge can stand between you and an incident that can threaten your home or business.

What You Can Do To Prevent Water Damage

2/15/2022 (Permalink)

Outdoor spigots can be saved from the cold by covering them up.

Most of North Texas just went through another unusual winter storm. We all seem to be a little more prepared for this storm. That being said, there are a few pointers we can pass along to our Residential and Commercial customer alike. Here are a few bullet points that may help in keeping your investment safe.

• Keep heat above 62 degrees if possible
• Allow faucets to drip in area that will not allow proper temps
• Wrap all exposed pipes and faucets
• Open cabinet drawers on all external walls to allow ambient heat in

The above are a few good pointers to go by. Check your property for ay water or damp areas. It is always good to check your property for any external water running from the structure. If you feel you may still have an issue, the best way to make sure is to check your meter. Make sure that all water sources are not being used. If the meter is still turning, it will let you know that there is a leak of some kind.

SERVPRO and You: Keeping Your Business Problem-Free

2/8/2022 (Permalink)

SERVPRO helps your commercial business out with upkeep and repair!

When it comes to servicing commercial properties, there is no restoration company that exceeds SERVPRO. Throughout the Kaufman community and surrounding areas, we work closely with commercial businesses to ensure a less stressful environment for you and your customers. We take care of water, fire, and mold damage in places such as small businesses, restaurants, office buildings, and large production operations.

HOW DO WE HELP YOU?

When you're operating your business, any damages that occur as a result of an accident can add unwanted stress. Some examples of this include:

• Burst pipe, sewage overflow, or weather event
• Fire/smoke damage in your place of business
• Signs of growth on surfaces and walls
• Odor control

At SERVPRO of Kaufman County/Cedar Creek Lake, we strive to provide fast, friendly service so we can get you back on track and back in business. We service commercial and residential spaces, so feel free to call us if you ever have any events!

How to Avoid Storm Damage

8/18/2021 (Permalink)

This wind is no joke - and the size of the insurance claim won't be, either.

Year-to-year, the seriousness and recurrence of storms is anyone's guess, and it's unavoidable that home owners have to bear the brunt of the damage when storms roll through. It's costly, sometimes it's devastating, and when the damage is so severe that your family might not be able to deal with it, we're only a phone call away.

But in those other instances -- when the damage is limited to a broken gutter, a missing shingle, or a small downed limb -- we advise home owners to take precaution while making repairs. In an effort to make sure it doesn't happen to you, SERVPRO of Kaufman County & Cedar Creek has compiled this list, to help you avoid storm damage to your home, business or property.

The most common property damage we see is rooftop and siding damage following strong winds and hail. In lieu of that:

BASIC UPKEEP GOES A LONG WAY

1. REPLACE MISSING OR BROKEN SHINGLES

On the off chance that a shingle is damaged, it's bound to break free. Assuming it's missing, you now have a hole for wind to get under and do considerably more harm.

Note that when you're introducing or supplanting shingles, they should be nailed appropriately — NOT over the nail line.

As far as how roofing materials – shingles versus metal – hold up to hail, it doesn't actually matter. After a hailstorm, we've observed that shingle rooftops hold up as well as metal ones.

2. KEEP YOUR GUTTERS CLEAR

Ensure your gutters are clean so that water is free-flowing and moves away from the home, preventing pooling and bursting.

3. FIX LOOSE SIDING

Similar standards as material apply to siding: guarantee your siding isn't harmed.

4. GUARANTEE PROPER SEALING OF DOORS AND WINDOWS

In case of tornadic winds, a little opening in your windows or entryways could broaden (read: break) and permit enough of a breeze inside, wreaking havoc and spreading water.

5. CHECK FOR LOOSE FENCE POSTS

Wind will astound you. Fence posts are frequently neglected or overlooked in home owners' storm prep, and when one is uprooted, it can take fencing material with it.

6. TRIM YOUR TREES

Downed limbs pose a big problem to home owners. They can fall on roofs, on fencing, on garages and vehicles, resulting in costly damage.

MOST IMPORTANTLY

Remember to secure individuals.

Your home and the things inside are replaceable. Your family isn't.

Have a storm wellbeing plan set up, including a protected area to go, similar to a cellar or tornado cellar, to brave the most noticeably terrible.

Always, storm season brings a great deal of vulnerability, but that doesn't mean there's no way around it.

Avoid Dryer Fires

7/20/2021 (Permalink)

Hopefully the warranty is still in date.

Laundry is one of those inevitable parts of life, painstaking in its process and unavoidable. If you have a large family, the domestic chores can become overwhelming at time and dryer safety is a critical concern that most people overlook in the bustle of day-to-day life. At SERVPRO of Kaufman County & Cedar Creek, we've seen first hand the devastation dryer fire can cause. Anyone with access to the machine must be aware of the risk factors for dryer fires, as well as what can be done to prevent them. Every year sadly, dryers cause catastrophic damage and loss to American families.

The following is what the US Fire Administration says regarding dryer fires:

• Every year, 2,900 dryer fires occur.
• Property damage from these dryer fires is estimated to be in over 35 million dollars.
• These fires also result in 100 injuries and 5 deaths each year.

How can dryers be dangerous?

• The lint filter keeps lint and debris out of the dryer's internal mechanics, preventing them from becoming caught and causing a fire. Using a dryer without the filter in place is one way an innocuous household appliance can become a serious hazard. 
• Similarly, overloading your dryer can result in lint buildup, which can cause fire.
• It's a risk to leave your dryer on while you sleep or leave the house. If a lint buildup or another issue causes a fire, you may not be able to put it out or even be aware of the condition until it is too late.

How can homeowners protect against dryer fire?

• According to the United States Fire Administration, overfilled lint traps cause 34% of dryer fires each year. Cleaning your lint filter ensures that your dryer is properly ventilated. Dryer ventilation allows garments to dry faster while also preventing the overheating that can cause fire.
• It is critical to inspect dryer ductwork on a regular basis. Blocked ducts can also cause overheating which leads to fires. One symptom of a blocked duct is if your clothing takes longer to dry than expected. If you notice any obstructions in the ducts, clear them out before using the dryer again.
• Replace any ducts that are outdated or damaged beyond repair. For new ducts, heavy-duty metal is indicated as the best material to use.

Regardless of how many safeguards are taken, homeowners may still face dryer fires. If the worst happens, your friends at SERVPRO of Kaufman County & Cedar Creek are ready to step in. Restoring your home is our business, and our expert technicians are on hand and ready to limit the spread of damage and restore your home quickly, and safely. We hope you are never affected by dryer, or any kind of fire. But if you are, SERVPRO of Kaufman County & Cedar Creek is always here to help.

Wooden Floors and Water Damage - Don't Miss This Step!

7/20/2021 (Permalink)

Think about the stubbed toe you'd get on this bad boy. Yikes.

When wood or wood laminate flooring is damaged by water and must be replaced, it is not as simple as removing the old floor and replacing it with a new one. Water damage accounts for thousands of dollars of loss every year. Our experts at SERVPRO Kaufman County & Cedar Creek are familiar with the many pitfalls that can be faced if restoration is not undertaken correctly. Wooden floors are a beautiful feature that adds value to your home. While you may be eager to replace them after water damage, read on to avoid becoming a statistic and falling into the common errors of wooden floors and water damage.

Many people fail to realize it is critical to assess the surface under the floor and whether it is sufficiently dry. Most people aren't aware that if the surface is a concrete slab, it's impossible tell if it's dry only by touching it. Because failing to properly dry the underlying surface could cause harm to your new flooring, you'll want to make sure this is done correctly. This especially critical with concrete slabs.

Drying concrete slabs

Concrete must always contain some moisture by its sheer nature, but it will evaporate any surplus water until it reaches equilibrium. This process could take months if left to dry naturally, and it's almost impossible to know when it's complete. 

A concrete slab's surface may appear dry, but actually still be emitting moisture vapor. Because that vapor will cause new flooring laid on top of it to warp, a calcium chloride test is performed first to assess the present level of moisture. It is critical this happens before new flooring is installed on top of a concrete slab. The results of this test will be compared to the "dry standard" that must be met prior to the installation of new flooring.

Our technicians at SERVPRO Kaufman County & Cedar Creek are trained to work with concrete. When your lab is tested dry, you can lay your new floor with confidence and rest easy knowing no further moisture damage is happening. 

If you slab still contains moisture, technicians can perform a slab dry. This expedites the drying process, making sure you face as little disruption as possible. 

Remember, what's under the floor is just as important as the wood itself!

Don't become a statistic. If your wooden floor suffers water damage, the experts at SERVPRO of Kaufman County & Cedar Creek are ready to help. Our expert technicians can test your slab against the dry standard. If you still have moisture, we can get you dried out, and get you on your way to a new wooden floor quickly. 

For help with water damage on your wooden floor, or any area of your home, call SERVPRO of Kaufman County & Cedar Creek. 

STORM Team, Come Home.

7/15/2021 (Permalink)

The dry out process utilizes special equipment, seen here.

The SERVPRO Kaufman County & Cedar Creek STORM team is at last headed back to Texas, after a rigorous two weeks spent in Illinois helping our distant neighbors recover from extreme amounts of rain and flood water. We’re happy to help wherever we’re needed (helping people out is kind of what we do) but there’s just something about Texas that kept the SERVPRO Kaufman County & Cedar Creek team homesick, even after a long days’ worth of fulfilling work, and plenty of happy customers to keep the spirits high.  

After much consideration, the team decided the simple matter of it was this:

We love our community. Kaufman County & Cedar Creek isn’t just the place where we all hang our collective hat. The people are irreplaceable, and the hospitality isn’t something you find just anywhere. Not to mention, we don’t usually have to worry about sump pump backups in our fully furnished basements (looking at you, Illinois.)

In short, this piece is an ode to home. We’re back, Kaufman County, and we’re glad to be home.

This also serves as a good time to remind our neighbors and community members that storms can move in quickly and wreak a lot of havoc, causing a shocking amount of damage. Even a standard thunderstorm can dump an extraordinary amount of rain, causing backups, power outages, flash floods and leaks (which, left unchecked, could become mold).

If you find yourself in in such a circumstance, no matter the time or the day, make sure you give SERVPRO of Kaufman County & Cedar Creek a call. We’re here for you, and we can get there faster than the competition, every time.

Four Mistakes to Avoid After Fire Damage

7/15/2021 (Permalink)

The fire is scary, but the aftermath is scarier.

The aftermath of a fire may be terrible, and the prospect of repairing the damage can be daunting. Worse, the impacts of fire damage might last for a long time after the fire has been put out. SERVPRO of Kaufman County & Cedar Creek is passionate about assisting homeowners and business owners during this trying time. Our experts compiled this advice to assist our valued customers and community in avoiding the most typical mistakes made during fire damage restoration.

Take a look at the list below and make sure you don't make these mistakes, if your home or business is ever affected by fire.

Failure to secure the property in order to prevent further harm.

After a fire, properties are frequently compromised, leaving them exposed and vulnerable to further damage. Avoid this issue by contacting a fire restoration firm as soon as possible to safeguard the property against further damage.

Roofs that have been damaged should be tarped, and broken windows and doors should be boarded and secured to keep the property safe from the elements. Unauthorized entry, such as thieves or looters, can also prevented by securing the property perimeter.

Making repairs and cleaning the property before alerting the insurance company.

Before restoration can begin, the insurance company will need to view the entire amount of the damage. Before an insurance adjuster has been on site and performed a thorough assessment, don't remove anything from the property, do any cleaning or make any repairs. Leave everything precisely as it is so that all damage can be properly accounted for and an accurate loss assessment can be made by the insurance company. 

Spending too much time inside the affected property before completing necessary repairs and cleaning.

Fire damage isn't just caused by active flames. Other problems that a fire can leave behind include hidden structural damage and serious health effects.

Unseen or growing deterioration to roofs and walls might cause them to collapse at any time. These dangers not only raise the likelihood of more damage and an increased cost of repairs, but they also put anyone who accesses the property in danger. Smoke inhalation, soot residue, and other toxic particles left behind by a fire pose additional health effects and concerns.

The best course of action is to avoid entering the property as much as possible until expert fire damage restoration can begin. Professional organizations like SERVPRO provide water cleanup, mold removal, soot and smoke damage cleanup, and other services in addition to significant repairs, to return the property to a safe condition.

Not immediately contacting a competent fire damage restoration business.

Specialized equipment and expertise are required for proper fire damage rehabilitation. Hiring a professional fire damage restoration company like SERVPRO right away can help homeowners avoid all of the above pitfalls, and more.

The correct fire damage restoration company will work with homeowners from start to end, assisting them in recovering as quickly as possible following fire damage. SERVPRO of Kaufman County & Cedar Creek is dedicated to providing the highest quality fire damage restoration services to our clients. 

Preventing Commercial Water Damage

7/14/2021 (Permalink)

We'll get the job done, faster than the competition.

Commercial water damage restoration is one of the last things any company wants to deal with. Here at SERVPRO Kaufman County & Cedar Creek, we have seen the havoc that can be wreaked on a business by water. We hope you are never affected, but if you are, our experts have compiled some tips to help minimize the damage and the cost of mitigation. 

Taking these simple steps ahead of time can save your business valuable time, and money:

• Maintain constant awareness of impending calamities – Knowing what might happen is always a good thing. When the weather stations warn that a storm is on its way, it's important to know how much wind and rain the storm will bring. Knowing as much as you can about weather disasters will help you prepare for any potential water damage.
• Many businesses have sandbags on hand, which they may stack around the outside of the building to prevent water from coming inside.
• If severe winds and rain are forecast, companies also board up windows and doors. This method can also help to prevent commercial water damage from damaged windows.
• Find all of the shut-off valves for all water sources ahead of time and show them to employees (if you have any) – Pipes can freeze, shatter, or burst if some portions of the business structure are not adequately insulated, allowing water to leak into the business and cause damage. Shutting down the valves when you detect a potential problem will help you save your organization further damage, as well as money.
• Inventory and important paperwork can also be harmed by flooding. Keep inventory and other valuables on shelves and in a secure location where water cannot reach them in the event of a storm. 
• Important documentation or other comparable objects should also be kept safe - waterproof containers are ideal! Roofs can leak, hot water heaters can leak, air conditioners can leak, and sprinkler systems can create commercial water damage for businesses when they are activated.

For more information, or if you need assistance with water damage at your business or home, SERVPRO Kaufman County & Cedar Creek is ready to help. Call 972-329-4747 anytime, and our expert team will asses your loss and make a plan to get your company up and running quickly.

What Sets SERVPRO Kaufman County Apart?

7/13/2021 (Permalink)

SERVPRO is always here to help.

If you need fire cleanup, water removal, or any other type of damage restoration, you'll want to find a business that can help you restore your house to its original condition. SERVPRO of Kaufman County & Cedar Creek takes pride in going above and beyond the call of duty when it comes to restoration for both residential and commercial properties.

We Handle The Entire Restoration Process

You may find yourself interacting with many contractors as you go through the stages to reverse water damage. Water restoration companies may only provide limited services, such as water extraction, necessitating the hiring of other contractors, such as mold remediation firms and demolition companies, which increases your costs.

SERVPRO, on the other hand, provides services that cover the complete water damage restoration process, including structural repair and mold removal. SERVPRO's professional crews execute a detailed and efficient water cleanup procedure that includes the following steps:

• Inspection and Assessment 
• Emergency Response
• Extraction of Water
• Getting Rid of Mold and Taking Anti-Microbial Steps
• Cleaning and Restoration Cleaning and Dehumidification

Anytime, Anywhere, we're ready to assist.

SERVPRO is a national company with strategically situated offices in places like Kaufman County & Cedar Creek to assure speedy response to local disasters. Each locally owned and operated franchise can react rapidly to requests at any size home or business property, 24 hours a day, 365 days a year.

We start clean up or water extraction expediently to minimize damage, and we use SERVPRO's nationwide resources, which include the highest quality professional equipment and cleaning supplies. An operations manager oversees the procedure to ensure prompt damage mitigation, and everything is properly documented to confirm the entire cleaning process for you and your insurance.

Experts who have been trained and certified to the highest levels

SERVPRO has extensive expertise responding to restoration requests following large-scale disasters. Its personnel have mobilized to restore damage after Hurricane Katrina, the Carolina floods, Hurricane Irma, Hurricane Harvey, and other disasters, in addition to assisting fire restoration companies during California wildfires. Local command centers that are familiar with Mesquite and the surrounding area's emergency restoration demands are prepared to respond rapidly to any disaster, from a burst pipe to a city-wide flood.

SERVPRO technicians have Institute of Inspection Cleaning and Restoration training and certifications to uphold the industry's best practices and standards, in addition to having hands-on expertise with storm damage, water restoration, and structure drying. Each employee is also required to participate in ongoing certification training and education to assure professional quality using the most up-to-date restoration procedures.

SERVPRO of Kaufman County & Cedar Creek is available 24 hours a day, 7 days a week for emergency services. If you require flood cleanup, fire damage restoration, or air duct cleaning please contact us - we're always here to help. 

Four Reasons to Choose SERVPRO

7/13/2021 (Permalink)

Rain or shine, hot or cold, we're there faster than the competition, every time.

SERVPRO is the top mitigation choice for post-disaster recovery in Texas, because our commercial and residential restoration services tackle every facet of loss and disaster situations. Our professionals are well-versed in flood cleanup, water mitigation, fire damage, and air duct cleaning, all of which are required following floods, fires, and other disasters. There are a dozen reasons to choose a company that is known across America and recognized as a leader in the mitigation industry, below, we'll cover just four. 

1. Cutting Edge Technology, Resources & Network

SERVPRO's network is one of the big reasons for its success in crisis circumstances. Because of the state-wide franchise network, there are enough resources to take on any size job in any location. Our experts are prepared to repair commercial water damage, complete a comprehensive home restoration, or work to assist entire towns and cities after natural disasters.

Regardless of the size of the incident, all SERVPRO teams have access to additional resources for a quick and reliable response, with backup close at hand thanks to our STORM team. SERVPRO is on hand with enough man power to inspect and restore every detail of home and businesses all over the country, when the worst happens and storms strike.

2. Expertly Trained Dedicated Professionals

SERVPRO's technicians are on the cutting edge of disaster recovery every day, allowing them to develop their processes and respond quickly. We take pride in training our people to the top of industry standard to ensure our customers receive the best service, every visit. Our teams where there when the Nation needed us most, during catastrophic events such as Hurricane Harvey. All parts of catastrophe cleanup are handled by our teams, including:

• Cleaning of the air ducts
• Removing mold
• Service for fire damage cleanup
• Water removal and flood cleanup
• Cleaning services for homes and businesses
• Lightning-Fast Response Times That Save You money

We understand that in many types of mitigation, time, is money. Our teams act fast to stop the spread of damage caused by water, fire or other unwanted elements that wreak havoc on a structure. To save the building's structural integrity SERVPRO shows up fast to cut the issue off and start the critical processes to reverse the damage and maintain the integrity of the building. 

3. Experience Working With insurance Agencies

After a calamity, affected home and business owners have to deal with their insurance company. That's why SERVPRO has established a network of industry contacts to ensure a smooth and effective relationship with all insurance agencies. SERVPRO, being one of the Nation's premier restoration firms, works with all insurance companies to take the stress off our clients as much as possible, and make the restoration seamless.

Home and business owners alike deserve a dependable firm that can respond quickly and effectively to a crisis, which is why SERVPRO is the ideal choice for mitigation and restoration in Texas. Call SERVPRO Kaufman County & Cedar Creek for more information on how we can help you, today.

STORM Team - Activate!

7/8/2021 (Permalink)

We're not in Kansas anymore, team.

If you’ve been following the weather -- and we get it, not everyone is into national weather forecasts -- you’d know that the Bloomington-Normal Illinois area got uncharacteristically drenched in rain on Friday, June 25th, 2021. Severe storms dropped as much as 6.5 inches of rain in some parts of the county, causing vehicles to stand where they were waterlogged, sump pumps to fail, and electricity to become unreliable at best. 

Rain water from the street poured in through basement windows, leaving thousands of people with more water on their hands than they knew what to do with. And if our readers have paid attention to any of the blogs before this one, they know that unchecked water -- whether it’s a little, or a lot-- can wreak havoc on a home, creating immediate and long lasting damage, and cost homeowners thousands. 

That’s where SERVPRO Kaufman County & Cedar Creek comes in. 

The wonderful thing about SERVPRO is that we’re not only here to help our local neighbors, but in instances like this one, where there’s too much water damage for a single SERVPRO location to handle, no matter where it is, we suit up to help get the job done. 

Our teams have been toiling away in Illinois, working long hours to help neighbors we don’t see all too often, and help get them back to, "Like it never even happened."

Gray Water Flooding: What It Is, What To Do

7/7/2021 (Permalink)

Left to its own devices, water can destroy your home.

Dealing with water damage is one of the most difficult situations a homeowner can face. Knowing how to respond quickly in the event of floods is critical in order to avoid more complications. Because water damage can occur from a variety of sources, it's critical to follow precise protocols to limit loss. The experts at SERVPRO Kaufman County & Cedar Creek are well-versed in the dangers of water damage to your property. Learn more about water damage and what you can do to keep your property and family safe by reading on. Contaminated Water Categories Identifying the type of contamination you're dealing with is one of the most important phases in recovering from water damage. The Institute of Inspection Cleaning and Restoration Certification (IICRC) divides contaminated water into three categories depending on: 

1. The source of the flooding
2. The duration of time spent in contact with the structure
3. The possibility of dangerous substances or pollutants being present.

 Category 2 Water - Gray Water Category 2 water damage, often known as gray water or sullage, may contain some contamination that is dangerous to humans and animals. Toilet bowls containing urine, water from a dishwasher or washing machine, and flood damage caused by sump pump failure are the most typical forms of Category 2 water damage. Gray water is dangerous as additives used during washing, bathing, cleaning, or cooking could offer a number of health hazards, and all can be found in Category 2 water. The contaminants allow disease-causing organisms to spread through hand to mouth, hand to eyes, or direct contact with injured skin. Gray water can get progressively more contaminated as time passes and temperature fluctuates. If left untreated, Category 2 water can swiftly evolve into Category 3 water due to bacterial growth, posing major health danger. Without early action, moisture can allow hazardous mold to grow, just like any other type of water damage. How is Category 2 water cleaned up?The best technique for mitigation of Category 2 water after flooding will differ depending on the nature of the water damage. However, certain rules advocated by organizations such as the Environmental Protection Agency (EPA) and the International Committee of the Red Cross (IICRC) may be effective in preventing damage. The following are some examples of these guidelines: 

• Removing porous materials: Porous items such as wood, carpets, curtains, and insulation should be removed and disposed to limit the risk of dangerous mold growth.
• Cleaning hard surfaces: To remove mold and water damage from recoverable materials, several disinfectants and cleaning chemicals must be utilized.
• Cleaning or sanitizing HVAC equipment entails the following steps: Cleaning, uninstalling, or replacing HVAC equipment that could recirculate mold spores can help keep your family and home safe.
• Drying the structure and removing water: All contents of the house, including drywall, flooring, carpet, and soft furnishings, should be dried thoroughly.

Because Category 2 water can inflict substantial, long-term damage to your home and your health, you should always hire a professional for cleanup. SERVPRO, qualified restoration experts, knows the ramifications of water damage and will act quickly to resolve the issue. We specialize in conducting residential and commercial water damage mitigation that conforms to IICRC standards to assist bring your home or business back to normal as quickly as possible. We are available 24/7, 365 days a year. To learn more, reach out to one of our experts today. And remember, we're always here to help. 

Top Signs of Water Damage

7/7/2021 (Permalink)

Just because you're out of direct rainfall, doesn't mean you're in the clear. Your house could be sustaining water damage.

It's critical to recognize the indicators of water damage or prospective water damage when buying or renting a home, as well as when selling a home. Water damage from a flood, fire, or leak can wreak havoc on a home's structure and lead to the growth of mold, posing potential health effects to the residents. Continue reading for advice from SERVPRO Kaufman County & Cedar Creek's experts on determining whether or not a property has experienced or is vulnerable to water damage.  Checking the exterior There are several procedures to follow when looking for water damage in your property. It's easier to narrow down the cause of home water damage from external sources if you start from the outside. Keep an eye out for the following things:

• Check to check if the house or structure is situated on the property's highest point, with the land sloping away from it. If it doesn't, water damage to the foundation could result when water collects on the sides of your house and seeps in. Regular professional inspections will guarantee that your foundation is in good working order and that any faults are resolved.
• Take a stroll around the house's exterior. Check for downspouts that direct water away from the house, as well as gutters that are in good shape and attached properly. A tiny leak, clog, or needed repair could result in costly property damage.
• On your roof, look for missing or broken shingles. A leaking roof or missing/broken flashing can cause attic leakage, resulting in ceiling water damage. When storms occur, this roof damage may appear to be a minor cosmetic concern, but it might become a prime portal for water into your home.
• Examine all of the window and door frames on the exterior. Is there any softness that could indicate a window leak? Any gaps? A minor separation could result in increased humidity in your home, which could contribute to mold growth. Taking the necessary care to inspect each window or door frame on a regular basis will allow you to detect any problems before they become more serious.

Checking the interiorLook for the following indicators of water damage within your home: 

• A leak in the pipes is indicated by water rings on the ceiling or walls. While rings are more obvious, look for smaller water spots on the ceiling or walls, which are also prevalent. Go through your house on a regular basis and make a note of any spots that are close to the plumbing. If you can't see any water rings or stains but suspect a leak, listen for it in the walls at night when the ambient noise is at its quietest.
• Spots on the floor that are soft or drooping, particularly near the tub, shower, and sinks. Leaking equipment, such as dishwashers, washing machines, or water heaters, can also cause the marks.
• Tile, laminate, or wood flooring that is cracked or deformed. Water damage can occur on any type of flooring, and as the water seeps in, it can cause warping, splitting, or cracking. While cracked or warped flooring may be obvious, wet flooring may go unnoticed, especially if it's in the corners of the room or in sections of your home where you don't spend much time. Make a point of inspecting these places on a regular basis and keeping an eye out for any damp patches in rooms with carpets, as small water damage might be difficult to notice.
• Look for watermarks, warping, and discoloration in the cabinet under the sink, which could indicate leaking pipes. Cabinets that are damp or moldy are obvious symptoms of a nearby leaky pipe. To get the problem rectified, contact a professional as soon as feasible. This tiny repair expenditure could save you money and trouble in the long run.
• Pay attention to any apparent new ceiling, wall, or window repairs that look like recent patch jobs.  Is there any paint that appears to be thicker? These tell tale signs could be concealing water damage. Look for any moldy or mildewy odors, as these can also be indicators. 

Trust the experts at SERVPROIf you notice water damage in your home, or prospective home or business, SERVPRO's experienced water damage remediation team can help. Our professionals can examine the damage, devise a plan of action, and comprehensively repair the problem, returning the property to its former state. To learn more about how we can help you recover from water damage in your home, or assess moisture in a perspective purchase, find your nearest location and call us now.

10 Things You Didn't Know About Commercial Water Damage

7/7/2021 (Permalink)

Rain is no fun, especially when it impacts your business.

Your building is your most valuable asset as a business owner. Unfortunately, you can't always avoid disasters like pipe bursts, frozen plumbing lines, backed up drains, or floods, no matter how hard you try to make your commercial property safe. SERVPRO Kaufman County & Cedar Creek's professionals want to make sure you have the information you need to keep your facility safe against water damage. If the worst occurs, use the following water damage facts to help secure your building. Each commercial structure is unique, but all are vulnerable to water damage. Even a little roof or pipe leak might result in unwelcome water infiltration and lower your property's value. The following are ten water damage facts that every business owner should be aware of: 1. WATER DAMAGE ACCIDENTS MAY BE PREVENTED WITH MAINTENANCE.
Make it a practice to evaluate specific aspects of your building on a frequent basis. Inspections of gutters, the roof, plumbing lines, and drains are examples of commercial water damage preventative maintenance duties. Have a professional evaluate your building once or twice a year if necessary to verify everything is in working order. 2. EXISTING LEAKS CAN LEAD TO MAJOR PROBLEMS, EVEN IF THEY ARE SMALL.
Minor plumbing issues, if ignored, can result in major water damage. Your insurance company may not pay the costs of typical wear and tear if you don't maintain your plumbing properly. 3. WATER CONTAMINATION COMES IN MANY FORMS.
White water, gray water, and black water are the three types of water contamination. Depending on the type of water contamination, the necessary clean-up and safety practices for commercial water damage differ. As a result, it's better to entrust water extraction, cleanup, and restoration to the experts. 4. A SEPARATE FLOOD INSURANCE POLICY MAY BE REQUIRED.
Water and flood damage are covered by several insurance policies. If you reside in a flood-prone area, you may need to buy a separate flood insurance policy. To find out if you require more coverage, contact your insurance agent. 5. CONTACT YOUR INSURANCE COMPANY IMMEDIATELY IF WATER DAMAGE OCCURS.
When business water damage occurs, contact your insurance carrier as soon as possible so that your agent may begin filing a claim. The firm may also be able to walk you through the first measures you'll need to take to secure your property. 6. TIMELINESS IS ESSENTIAL
When your property is threatened by water damage, understanding how to address the situation quickly can make all the difference. You can assist prevent future harm if you understand the basics of what to do after it occurs. 7. EXTRACTION IS THE MOST EFFECTIVE WAY TO PREVENT WATER DAMAGE.
Excess water can cause costly structural damage to your building if not addressed immediately. After a big leak, flood, or other problem, an experienced restoration firm like SERVPRO knows how to minimize the amount of water damage that occurs. Hiring a professional to remove all water ensures that even hidden moisture beneath the floors or in the walls is removed effectively. 8. VARIOUS MATERIALS REQUIRE VARIOUS CLEANING PROTOCOLS
Some materials, such as concrete and hard surfaces, may be recoverable after water damage, while others, such as ceiling tiles and cellulose insulation, may need to be destroyed totally. With these instructions from the Environmental Protection Agency, you may learn more about water damage mold prevention measures for various sorts of materials (EPA). 9. PROBLEMS MAY CONTINUE AFTER THE WATER HAS DISAPPEARED.
Moisture can hide in walls and beneath floors even after the water has been removed, eventually leading to mold development. To ensure that mold isn't growing or spreading throughout your property, have a mold prevention specialist evaluate it. 10. MOLD EXPANDS QUICKLY
Mold can grow in as little as 24 to 48 hours after water damage has occurred. To limit the possibility of mold growth, excess water, moisture, and humid environments should be addressed immediately.GET IN TOUCH WITH SERVPRO'S EXPERTS.
In the event of a water disaster, contact the experts at SERVPRO Kaufman County & Cedar Creek. We know how to handle all of the difficulties that come with water damage restoration, and our highly educated and knowledgeable technicians are eager to get your business back on track. We're devoted to recovering your facility as quickly as possible, and we're available 24/7, 365 days a year. To learn more about our water damage services, give us a call now.

All The Reasons You Need to Make SERVPRO Your First Choice

7/7/2021 (Permalink)

We're better than the competition, all the time.

When your business is harmed by a natural disaster, a serious plumbing problem, a fire, or a flood, you must move quickly to minimize commercial water damage, minimize financial loss, and keep your doors open. Commercial restoration companies provide a variety of services to help you restore your property to its original state, which you probably won't be able to achieve on your own if you've had extensive damage. Why is SERVPRO better than the competition?SERVPRO's trained experts are among the best in the industry. No task is too huge for their Commercial Large Loss Division, which can manage any magnitude disaster anywhere in the United States. SERVPRO is available 24 hours a day, 7 days a week, 365 days a year. Our Disaster Recovery Team will respond quickly to water damage caused by floods, tornadoes, blizzards, and other natural disasters. Every day we help customers who have suffered damage to their home or business, get back up and running.  SERVPRO provides a wide range of restoration services to help you get your home back on track after a disaster, including: 

• Cleaning up the water
• Commercial cleaning services are available.
• Restoration after a fire or smoke
• Storm damage rehabilitation for businesses
• After a disaster, excessive mold development is a common concern owing to water damage and wet conditions. Mold cleanup firms like SERVPRO can take care of the infestation and restore the property to its preloss state.

SERVPRO professionals understand that the longer a commercial property owner is forced to deal with a disaster, the more money they will lose. For years, this organization has been Kaufman County, and the surrounding communities' go-to option for top-tier restoration services.

Choosing a Water Mitigation Company

7/7/2021 (Permalink)

You could feel like this guy, after you give SERVPRO a call.

Dealing with a disaster can be difficult, and your friends at SERVPRO Kaufman County & Cedar Creek hope you never have to do it.  But if the worst should happen, following these steps can assist you in locating the best commercial restoration firm for your needs. Inquire about certificationsAll legitimate mitigation organizations should be able to show that their technicians have the requisite abilities and training to do all tasks. The company should ideally have an IICRC (Institute of Inspection, Cleaning, and Restoration Certification) certification, which ensures high-level standards and ethics in the restoration process. Look for a comprehensive list of services.
Water and flood cleanup, debris removal, board-up, disinfection, and mold removal should all be included in the list of services provided by the business you hire to repair commercial premises. If the restoration team is unable to provide the services you require, you will be forced to seek out another firm, resulting in higher costs and longer wait periods for repair. Check for positive feedback.
To highlight prior clients' reviews, reputable businesses frequently offer testimonials or connections to review sites like Google. Check up their most current reviews to be sure they have knowledgeable, pleasant workers that provide fast service. SERVPRO has all this and more. We believe in community - a community of well trained, valued and skilled employees ready to give back to the community around us by providing gold standard service, when you need it the most. SERVPRO is a nationwide leader in restoration offering a comprehensive list of services, backed by a long history of good business, customer satisfaction and staying on the bleeding edge of technology for the mitigation industry.  If your home or business has been damaged, give us a call, and let us restore it "Like it never even happened."

10 Factors Affecting the Cost of Water Mitigation

7/7/2021 (Permalink)

Prepare to wade carefully through your mitigation provider choices. Not every company is created equally!

If your property is flooded for an extended period of time, water damage can ruin anything from your furnishings and rugs, to drywall, and even your electrical wiring. However, it isn't simply a problem in the present. Even minor water damage if left unchecked, will deteriorate your property over time, resulting in serious issues such as warped floors, damaged walls, and mold growth. Water mitigation is crucial in this situation. It's not simply about preventing initial damage, but also about avoiding future issues. It's difficult to estimate the cost of water damage restoration on the spot. Estimates are usually based on a number of criteria. Larger, more complex projects necessitate more resources and time. Here are some of the most prevalent elements that influence the price: 

1. Size of the area affected
2. Amount of water
3. Type of water
4. Where the water is coming from
5. If water is still present
6. Time since the water damage started
7. Types of materials affected
8. Mold growth
9. Location of your home
10. Reconstruction needed

As one of the nation's leading mitigation and restoration services, SERVPRO is committed to providing gold standard service, with the transparency and honesty our customers deserve. Every estimate is generated individually after one of our mitigation experts visits the site to determine exactly what the project requires. Our experts are always happy to discuss estimates with their customer, and explain the components that are needed for complete drying to ensure no further damage is incurred. Whether you've been affected by a small water leak, or catastrophic damage, SERVPRO Kaufman County & Cedar Creek is a mitigation company you can trust for transparent pricing, an honest estimate, and the highest level of customer care.  If you've been affected by unwanted water, give SERVPRO Kaufman County & Cedar Creek a call for a free estimate, and let us show you why our company motto is "Like it never even happened."

Smoke Detectors: Protect Your Home or Business from Fire

7/1/2021 (Permalink)

Changing your smoke detector's batteries is easy, and guarantees smoke and fires don't go unnoticed.

Checking smoke alarms on a regular basis is an important element of home and building maintenance that will keep your house or company safe. Smoke detector checks are a simple and effective way to safeguard your building and its occupants from smoke and fire emergencies, and keeping yours in good working order doesn't take much effort. Make sure your smoke detectors are working properly by following the guidelines below.

Why check smoke alarms?

Smoke alarms are one of the few products in your house or business that can genuinely save lives in the event of a fire. According to the National Fire Prevention Association, house fires are more than twice as likely to turn deadly in homes without functional smoke detectors. Whether it's a large commercial facility that takes additional time to evacuate or family home full of individuals who are sleeping, providing as much time as possible to flee the premises is critical during a fire. Working smoke alarms provide important early notice which can directly affect the survival of valued family and employees.

Tips for checking smoke detectors

While smoke detector technology has improved and become more dependable than ever before, it is still necessary to inspect and test yours on a regular basis. To conduct a complete smoke detector check in your home or office, follow these suggestions from the experts at SERVPRO Kaufman County & Cedar Creek. Enjoy daily peace of mind knowing that you'll have life-saving assistance when you need it most.

• Be compliant: The National Fire Protection Association (NFPA) maintains fire prevention rules and requirements for all types of occupancies. To guarantee you have the most up-to-date information and are in compliance, look into the National Fire Alarm and Signaling Code and the Life Safety Code from the National Fire Protection Association (NFPA). 
• Adhere to manufacturer guidelines: The maker of your smoke detectors will provide model-specific maintenance and testing recommendations for your home or company. All documentation should be kept so that you can refer to it as needed.       

• Check to see what types of smoke detectors are installed: Smoke detectors are divided into two types that are typically seen in homes and workplaces. A smoke alarm that runs on batteries is common in homes and may be fitted almost anyplace. An AC-powered (hard-wired) smoke detector is better suited for long-term use and is commonly found in commercial buildings.                   
• Alert your family/employees and run tests. Smoke detectors emit a high-pitched sound that may offend or frighten some members of your family, staff, or customers. Everyone will be able to shield their ears or prepare for the sound if they are given advance notice prior to smoke alarm testing.

• Assign someone to stand at the furthest location from the alarm: While the sound of a smoke alarm test may be audible close to the device, it may not be audible elsewhere on your property. Consider installing another smoke alarm in that area if the sound is low or muffled.

• Monthly testing: Use the integrated test button to check every smoke alarm in the building at least once a month. To indicate that the device is receiving electricity, some newer models have flashing or steady LEDs that shine. Other models are linked, allowing you to test them all at the same time.

• Replace the batteries in your smoke detectors at least once a year if they have a replaceable battery. Do not wait until your alarms begin to chirp before replacing the batteries. Make a note of it and make sure you're always safe. When you adjust your clocks for daylight savings time, it's a good idea to replenish your batteries.            
• Replace smoke detectors every ten years or 87,000 hours to guarantee you have the most up-to-date technology and the finest protection possible. Even "long-life" smoke alarms must be changed after 10 years since non-removable lithium batteries only have a 10-year guarantee. This is necessary owing to a buildup of impurities in the internal sensors.

Protect your home or business by maintaining your smoke detectors.

Any home or business can be destroyed by a fire. While SERVPRO's remediation experts are here to help you recover from smoke or fire damage to your home or company, you can make sure the right safety procedures and equipment are in place to keep your family and coworkers safe and minimize fire damage in an emergency.

Four Most Common Types of Residential Fires.

6/29/2021 (Permalink)

No job is too big.

Being prepared for a fire is nearly impossible. They start quickly— sometimes spontaneously— and spread even faster in our furnished businesses or homes, making it difficult to stave the flames back even if you’re present for the incident. Often, home or business owners aren’t actually at the scene of the disaster and the fire is left unchecked, consuming everything in its wake before first responders can arrive. 

Being prepared for a fire is nearly impossible, but being prepared for the aftermath isn’t. The key to getting your home or business back on its feet and functioning normally again is hiring the right group of professionals to mitigate the damage, reconstruct, and patch your home— and life— back together again. 

SERVPRO Kaufman County & Cedar Creek is just such a group of professionals.  We understand the ins and outs of fire damage with more than 50 years of industry experience under our belts. And with that experience also comes a plethora of knowledge, such as, the most common types of house fires: 

• Natural fire: Greenery, such as trees and shrubs, have burned and smoke and odor have now penetrated and damaged your walls from the outside.
• Complex fire: Natural or synthetic items have burned inside your home, causing yellowish, greasy residue on contents. This usually comes paired with synthetic smoke odors. Emergency corrosion mitigation is needed to protect at-risk surfaces and materials. 
• Protein fire: The oven or stove has burned contents, usually causing burnt-food and smoke odors to go unchecked inside your home, along with the smoke damage to surfaces. 
• Heating malfunctions: Appliances have malfunctioned and caused smoke to be distributed throughout the home. 

SERVPRO professionals, with the help of first responders and your insurance company, can help you identify which fire your home has suffered and respond accordingly, faster than the competition. 

Another thing to consider when your home or business has suffered a fire loss, is the items that were left behind. Even if they weren’t all that close to the fire, certain materials can sustain damage: 

• Smoke can lead to corrosion on certain materials that continues even once the fire is out. 
• Odors linger well after the fire has come and gone, sometimes rendering a space completely unlivable. 
• Within minutes, smoke can cause discoloration to walls and finishes; smoke can cause etching in glass, and will tarnish metal quickly. 

We know it's a lot, and that it's easier to avoid the headache. SERVPRO Kaufman County & Cedar Creek is equipped to handle your loss, and we’re happy and ready to SERV. Give us a call as soon as you think you’ve suffered at the hands of a house fire, and we’ll get it right back to, “Like it never even happened.” 

Staying Safe During Storms

6/29/2021 (Permalink)

Storms don't scare us. We scare them, with our crazy-fast emergency response times.

As mitigation experts, storms mean property damage: Heavy rains lead to flooding, which can damage your HVAC system, walls, floors, and corrode your valuables; High winds can damage your homes and expose them to the elements; Lightning can strike exposed roofs and start fires. 

But lightning doesn't only pose a threat to your home and valuables. 

Between 2006 and 2018, 33 persons died on average each year in the United States as a result of lightning strikes, according to the National Weather Service. In addition, over 75% of those killed by lightning strikes were doing anything outside during a rainstorm, such as working, hiking, camping, or enjoying watersports.

As a result, when a thunderstorm strikes, it's critical to seek cover as soon as possible and exercise caution. However, because shelter may not be instantly available to everyone stuck outside, we've put together some lightning safety recommendations. Stay safe indoors and out during a thunderstorm by following these lightning safety precautions.

Outdoor Safety tips

Follow these lightning safety tips if you're outside and can't find a safe, enclosed shelter:

• Motorcycles, scooters, golf carts, and bicycles should all be avoided.
• Stay away from power lines, wire fences, metal pipes, railways, and other metallic routes that can conduct electricity.
• Stay away from open fields and elevation regions such as mountain ridges or hills. Also, don't take cover under cliffs or rocky overhangs. Go to a low-lying area like a ravine or a valley but keep an eye out for flash floods.
• If you're in the backcountry or in the woods, get off the mountain as soon as safely possible. Go to the other side of the mountain, away from where the clouds are forming.
• If you're in the woods, find a low spot under a dense canopy of little trees. However, never seek refuge behind a single tree because they serve as natural lightning rods.
• Staying in a tent is not a good idea. Because most modern tents feature carbon fiber or metal poles, they can act as a grounding channel for a cloud-to-ground lightning strike. Also, stay away from porches.
• Water is an electrical conductor, so stay away from it and damp goods. Remove yourself from bodies of water such as pools, ponds, and lakes.
• Before leaving your shelter, wait at least 30 minutes after the last thunderclap.
• If someone is struck by lightning, dial 911 and seek medical attention immediately. Victims may exhibit a variety of symptoms, so be ready to seek assistance, provide CPR, or medical treatment.

Indoor safety Tips

• Keep your distance from windows and doors, as well as porches.
• Anything that consumes electricity, such as TVs, laptops, and cords, should be avoided. Use mobile or cordless phones instead of corded phones.
• Don't use your home's plumbing - don't use the bathroom or kitchen sinks, and don't take a shower.
• During thunderstorms, bring your dog and other animals inside. Lightning strikes are dangerous to dogs tethered to trees.
• To avoid being struck by lightning, don't plug or disconnect electrical equipment during a thunderstorm.

Lightening poses a serious threat to personal safety, as well as the safety of your home or business. Get ahead by preparing yourself and your property with storm-preparation suggestions. If your home or business has been damaged by a storm, don't hesitate to call SERVPRO Kaufman County & Cedar Creek, the damage mitigation experts. We can assist you to mitigate storm and flood damage and rapidly restore your property "Like it never even happened."

Storms and Their Unlikely Side Effects.

6/29/2021 (Permalink)

We wish raising kids was as easy as drying after a water loss!

Storm damage is no joke, and poses a serious concern for adults who have an understandable interest in their property and valuables. For that, SERVPRO Kaufman County & Cedar Creek is here to make sure-- if you do sustain damage after a storm-- that we get your life back on track as soon as possible. 

However, we pride ourselves on being a pillar in our communities, and as much help as we can offer to the members of our community in the way of water and fire losses as a result of storms, we realize sometimes we can't help where it really counts: Like, when your kids find themselves afraid of thunderstorms. Yikes! 

Children frequently suffer from unfounded fears and concerns, such as a dread of thunder and lightning. While you may have your own methods for calming your child in stressful times, there may be other ways to assist youngsters to overcome their fear of thunderstorms. Here are a few examples:

• Recognize your child's fear. Instead of criticizing or telling your youngster not to be afraid, tell them that you understand how they feel. Allow your youngster to express his or her emotions while assuring them that the storm will pass quickly. You might also remark that they shouldn't be afraid as long as they're in their home, automobile, or other secure location.
• Participate in enjoyable activities. Make it a practice to divert your child's focus to pleasurable activities whenever a storm is approaching. Listening to soothing music, watching their favorite movie, or playing games are all fun ways for kids to forget about the noise.
• Make a snack for your child. Similarly to how sight or sound can help us forget about something, savoring our favorite cuisine can help us forget about a horrible experience.
• Explain the nature of thunderstorms. Learn everything you can about thunder and lightning and pass that knowledge on to your child in an understandable manner. This way, they'll understand that thunder and lightning are natural occurrences that pose no threat, unless you're a very unlucky individual who happens to be outside during a thunderstorm.
• Teach kids how to stay safe during thunderstorms. Knowing how to keep safe in the event of a storm can help children relax and gain confidence. Staying indoors and avoiding trees and bodies of water are two basic things they should be aware of.
• Patience is required. Almost every youngster, as they grow older, will overcome their concerns. While you shouldn't expect your child to overcome their fear in a matter of days, you can help them by being sympathetic and comforting them whenever they are afraid. Fear and anxiety will eventually fade away with time.

The experts at SERVPRO Kaufman County & Cedar Creek hope we can help reduce your fear of storms. We hope you never experience the heartbreaking property damage that assaults many Americans every year during storm season. In the event that you do, we’re here to help, quickly, efficiently and with one goal in mind – to restore your property "Like it never even happened."

Summer Storm Preparation Tips

6/29/2021 (Permalink)

SERVPRO comes ready to tackle any job (pictured here.) Just as ready as you'll be for summer storms after you read this blog post!

Summer 2020 was one of the costliest seasons on record for storm damage. By following a few simple preparedness tips, you can protect your home and business from becoming a statistic.

Ahead of a Storm

• Make a disaster-preparation strategy. Create an exterior meeting spot as well as escape routes from each room in your home. Practice the plan with family members as well. Include your pets in the plan and make sure they are wearing identification tags.
• Make sure you and your family know how to use a fire extinguisher and how to turn off utilities.
• Be sure your policy includes flood insurance. This may be an additional item, as it isn't covered by most ordinary insurance policies.
• Prepare your emergency supply kit, including the following:

• 3–5 days’ worth of non-perishable food and bottled water
• Scissors, tweezers, cloth tape, antibiotic ointment, adhesive bandages, non-latex gloves, and other items for a first-aid kit.
• External batteries for cell phones, etc., as well as a battery-powered flashlight and radio with backup batteries or solar chargers.
• If necessary, prescription drugs.
• Blankets and warm clothing are essential.
• Items for personal hygiene (toilet paper, tissue, deodorant, toothbrushes, and toothpaste)

During a Storm

• When a storm is approaching, bring all of your valuables inside and relocate all of your vehicles and equipment to higher ground.
• Walking through moving water is not a good idea. You can be swept off your feet by just a few inches of quickly moving water.
• If you're outside, move to higher ground and stay away from low-lying places that may be vulnerable to flooding.
• Make sure the doors and windows are securely shut if you're inside. Avoid being struck by shattered glass by staying away from windows. If the storm is severe, seek cover in your basement.
• Use of utilities and wired electrical equipment should be avoided. Turn off utilities to reduce the risk of damage from flooding or other disasters.
• Keep up with weather reports and follow local officials' instructions if they urge you to leave your home.

After a Storm

• Check to see whether everyone is okay and if your home has been damaged. Keep an eye out for potential dangers.
• If you suspect that utilities have been damaged, contact your local authorities and wait for their clearance before turning them back on.
• If your home has been flooded, stay away from the floodwater because it is likely contaminated.
• Make a note of the goods that have been damaged or lost, and take photos of them.
• Make a claim on your flood insurance.
• Floodwater is deemed polluted in its entirety. As a result, if you have water damage, all contaminated absorbent materials should be removed and thrown away (carpets, rugs, upholstered furniture, etc.).
• Water damage needs to be repaired as soon as possible. Otherwise, mold contamination will occur, causing a slew of additional concerns and issues.

If you are affected by a summer storm, the experts at SERVPRO Kaufman County & Cedar Creek are ready to help. Our trained mitigation team is ready to respond quickly and efficiently to minimize the damage and restore your home or business "Like it never even happened."

How to Transition into Summer, Fire Hazard Free.

4/30/2021 (Permalink)

Fire damage is serious business, and seriously stressful.

With Summer approaching, and the loosening of COVID restrictions, many of us are looking forward to joining with family and friends to enjoy the outdoors this summer. Camping, bonfires and cookouts are some of the most beloved American summer pastimes - they’re also some of the biggest causes of fire damage in the Summer months.

The great news is that being mindful of a few fire safety tips can easily help you avoid any disasters while you enjoy the season.

GRILL SAFETY

Any party really takes off around the grill. We all love good food and great company, but in the midst of all this, it can be easy to lost focus on safety. Make sure the person responsible for the grill, and maybe a back up helper, familiarize themselves with these grill safety tips, to make sure your cookout doesn’t end in burn out.

• Keep the grill in an open are that’s well ventilated and away from trees, shrubs, and other combustible structures like your home.
• Avoid loose fitting clothes and tie back long hair that may hang down over the open flames.
• Check all fuel connections between the gas tank and grill before starting it, if your grill runs on gas.
• If you have a charcoal grill, don’t use too much lighter fluid to start the fire and never add fluid once it’s lit.
• Ensure the grill is never unattended, and keep children and pets at a safe distance.
• Thoroughly clean the grill and utensils before and after using them.
• Never dispose of used charcoal until it has cooled completely.

BONFIRE SAFETY

Whether it’s a fire at your campsite or a bonfire under the summer stars, everyone is bound to have fun. Regardless of the type of fire, remember to practice a few safety tips to make sure your evening stays fun and safe.

• If you’re having a fire in a public setting, follow the rules and guidelines of that park or campgrounds for fires.
• Choose a safe location away from tents, trees, gazebos, and other structures that could catch fire, and be sure to build your fire in a pit to prevent unwanted spreading.
• Avoid using lighter fluid to start the fire, and do not leave it unattended.
• Plan how you will extinguish the fire before starting it. You can do this water or by shoveling dirt over the flames.

FIREWORK SAFETY

The Fourth of July is one of our favorite Summer holidays, and a great excuse to flex that firework game! Despite our love of the Holiday and the festivities, sadly thousands of Americans suffer from fire damage, both to their properties and themselves. Don’t become a statistic this summer, follow these simple firework safety tips to be the star of the show, and of safety.

• Choose fireworks that are legal. Be sure to follow all directions and warning labels when lighting them.
• Supervise all children around fireworks. The highest demographic for being injured by fireworks is boys, fourteen and under.
• Choose a safe location outside, away from your home, garage, shed, family, or grass to light the fireworks.
• If a firework fails after lighting it, dump water on it and dispose of it safely.

Your friends at SERVPRO Kaufman County & Cedar Creek want you to enjoy your summer, and we hope you never need us for fire restoration. Our experts have provided this advice, and also recommend staying in compliance with your local codes, ordinances and burn bans, to protect yourself and your property from fire damage.

If the worst happens, our professionals are ready 24/7 to assist you quickly, and to the highest standard, when it matters most.

Fire and smoke damage is a serious business, and also seriously stressful. Our expert technicians are trained to deal with damage efficiently and correctly to prevent the spread, remove smoke odor, preserve structural integrity and restore your home or building to safety.

If you’re affected by Fire Damage this summer, SERVPRO Kaufman County & Cedar Creek is ready to help.

Leaky Air Conditionings: Here's What to do.

4/26/2021 (Permalink)

Cleaning up after a water loss can be time consuming. Why waste your own time? Call SERVPRO!

As the Southern United States heads steadily into April and things begin to warm up, most people will start dusting off their window units, kicking on the fans, or lowering their thermostats to accommodate for these sunny, Southern afternoons. With temperatures beginning to reach the 80s midday, most people are starting to see the definitive line in the sand, where once there was Winter, now there is definitely Spring, and soon, Summer will be upon us with new cooling demands. 

SERVPRO Kaufman County & Cedar Creek wants to extend a friendly reminder to our readers to check and service your air conditioning units, whether they’re window mounts, or central heating and air. Air conditioning units use the combination of electricity and the mechanisms inside the unit to cool the air that is expelled by the fans. These mechanisms usually involve some kind of coolant, and, you guessed it, water. And where there’s water, there’s the looming threat of water damage if that water ever becomes uncontained. 

Leaky water from the attic can ruin ceilings and walls, and even floor-level mounts can leak and effect carpet and vinyl flooring below, leading to extensive and expensive work. But unfortunately, leaky air conditioning units happen to the best of us. Here’s what to do if you find yourself with a leaky unit: 

1. Keep the air conditioning unit turned off until the leak can be fixed. Mop up and standing water, and look at the extent of the damage. Make sure it’s a task that you can handle. If it isn’t, there are service professionals who can help.
2. Start the drying process! Pull up affected carpet and vinyl flooring, use a shop vac to lift moisture from affected areas. Apply fans to help create cross-currents of fresh, moving air. A dehumidifier also helps speed up the drying process, so add at your discretion.
3. Patch. You may need to patch up any affected drywall, or remove affected baseboards. Be on the lookout for signs of mold growth. Again, mold can cause health effects and it spreads quickly. It’s an expensive predicament to find yourself in once your home is infected with fungal growth, so be keen.
4. Know when to call. SERVPRO Kaufman County & Cedar Creek is staffed by industry-leading professionals and full-time mitigation and restoration technicians, that can help you with whatever problem you have, big or small. We’re always here to help, and we’re eager to get you back to "Like it never even happened." 

Water Damage: Don't Miss This Crucial Step

4/7/2021 (Permalink)

This is just some of the equipment we might use to dry out your water loss. If you'd like to know more, call us!

Dealing with water damage is a complex issue with many facets that add to the success of clean up, restoration and long term damage, or lack of, for your property. After the damage is done, the most crucial step of recovering quickly and without issue, is dry out.

Drying an area out thoroughly, often poses the difference between a complete restoration, and long term structural issues caused by liquid damage. Water seeps into porous materials, allowing it to penetrate well beyond what you would expect. This means, in a flood situation, water can easily infiltrate substructures such as base boards and drywalls, and even support beams.

SERVPRO Kaufman County & Cedar Creek's certified water mitigation specialists have the necessary equipment and experience to test surfaces to determine the true depth of water penetration, then create a comprehensive dry out plan that ensures each area is all dry, all the way through.

Simply opening windows or adding a fan or dehumidifier is often not enough, and will not ensure total dry out. If you are affected by water damage, calling SERVPRO Kaufman County & Cedar Creek will ensure the job is done as quickly as possible, and done right.

When we receive your call, one of specialists will meet you onsite quickly to perform a thorough inspection of your property and assist in correct documentation for insurance purposes. From there, they will formulate a plan tailored to your specific property and the amount and type of damage that has occurred, to restore your home or business to it's pre-incident condition.

Our team has the high-powered tech needed to complete all levels of dry out, fast, and we understand the sooner the water is dry, the less chance of ongoing issues, such as mold and structural unsoundness, you stand to face. Most dry outs require industrial strength dehumidifiers and fans, as well as knowledge of what items need to be removed, for the optimum dry out. Our process is monitored from beginning to end, with regular check ins to ensure your space is drying quickly and correctly.

Once your dry out is complete, SERVPRO Kaufman County & Cedar Creek is your one stop shop, ready to take you from disaster to "Like it never even happened." Our team doesn't stop at removing the water, we also have options to handle your project from start to finish, and help you rebuild.

If you are a victim of water damage, don't forget the most important step - a quick and complete dry out. Your friends at SERVPRO Kaufman County & Cedar Creek have the expertise and equipment to help, though we hope you never need us.

Winter Storm Repairs: Let us help your business.

3/23/2021 (Permalink)

Always here to help.

Hundreds of businesses were impacted last month by what experts are describing as a “deadly” winter storm. Record low temperatures, dangerous snow and ice brought Central Texas screeching to a halt in an unprecedented mid-February freeze.

With hundred-car crashes and statewide infrastructure straining to handle the weather, it’s no surprise our neighboring businesses are still struggling with the aftermath. With an extensive network of over 1700 franchises, the SERVPRO team across the grid has mobilized to help keep our promise to be there for our community in times of need.

A check on usoutage.net showed over 400 million in Texas were without power, and this includes many businesses. Lack of heat has left many vulnerable, as well as their commercial buildings. Our SERVPRO Kaufman County/Cedar Creek office has been working around the clock to mobilize teams to units that have lost power and subsequently heat, and experienced burst pipes and other plumbing issues leading to flooding and water damage.

We hope your business never needs us, but if you do, SERVPRO Kaufman County/Cedar Creek is ready to help. We understand time is of the essence. If you experience damage at your business or commercial building due to the weather, your first move should be to safely limit damage (turn off water at the main - if you don’t know where this is for your building, find out today), call your insurance company, and then call your friends at SERVPRO Kaufman County/Cedar Creek and we’ll take it from here.

We know how important it is to protect your assets to minimize loss, and get you up and running again. Our team will dispatch quickly and bring expert knowledge, the latest and best equipment and a positive attitude, to provide you with a comprehensive plan that is auctioned fast, to get you back to work. 

Whatever the weather, day or night, our teams are ready to help. Our company motto is “Like it never even happened,” and we’ll restore your business to that standard while providing you with the highest customer service and as much peace of mind as we can offer. If your business is in trouble, call SERVPRO Kaufman County/Cedar Creek today. 

Preventing Commercial Water Loss

1/22/2021 (Permalink)

Our equipment, paired with SERVPRO expertise, is tested and proven to get the job done in a timely, efficient manner.

Water damage is always stressful to deal with, and even more so when it's your business that's affected. Damage to your business spells a direct impact on profits, and whatever service or products you provide, all business owners want to avoid this. 

Damaging equipment and documents, property, and keeping you closed down, are all ways water damage hinders your operation. 

At SERVPRO Kaufman County & Cedar Creek, we understand that time is of the essence, and that every moment you are battling water damage, is a moment you are not working. We are eager to see our neighbors and fellow businesses in Mesquite thriving. We hope you never need our help to deal with water damage, but if you do, we've got your back. 

Our experts also took some time to compile this list of their very best tips for preventing water damage to your commercial building. 

Broken pipes are a leading cause of commercial water leaks. Don't turn a blind eye to damp, water spots, mold, musty smells, cracking floors, and other indicators that moisture is getting where it should not. If your water bill suddenly spikes, investigate immediately, as a broken pipe could be leaking water into your precious business without your knowledge. 

Roof leaks are another common cause of commercial water damage. Keep your roof regularly inspected by a professional, and commit to maintaining your gutters. All twigs, leaves, and other debris should be cleared from them regularly. If they become clogged water cannot flow away from the roof, which can lead to it creating an alternative pathway down through your building. It's also important to keep trees and shrubs trimmed back away from your roof to avoid them creating roof damage, which could allow water inside.

Similarly, windows can permit water to enter. Check them often as any unsealed windows can allow rain, snow and other moistures inside. Resealing windows is fairly straightforward, and can save time and money down the road. 

Check your HVAC system and schedule routine maintenance. As your system ages cracks and leaks are not uncommon, but all of these can allow moisture to escape into the structure of your commercial building. 

Invest in a flood detector. If the worst happens and water is entering your business, a detection system could help you get it stopped before it has time to do extensive damage. For many commercial properties, these systems are well worth the investment.

By being proactive and staying up to date on maintenance, it is possible to greatly lower the risk of water damaging your business. 

In the event the worst happens, we're ready at SERVPRO Kaufman County & Cedar Creek to show you why our company motto is "Like it never even happened." When you give us a call, our experts are dispatched quickly to assess your individual site and damage, and create a plan to act fast and efficiently, to restore your business to full working order.

Fire Damage: What You Need to Know

1/18/2021 (Permalink)

Fire damage is costly, and the fire itself is dangerous. Do not attempt to handle it without professional help.

Dealing with the aftermath of a fire at home or your business can be overwhelming. Fire is a dangerous and complex issue, and much of the damage it leaves behind requires professional attention to ensure the safety and soundness of your home or business going forward.

Beginning clean up and restoration as soon as possible, in a smart and efficient manner, can help get your home or business up and running again quickly. Yet, if you've been the victim of fire damage, it can be difficult to know where to start or what to do, or not do. 

The Do's of Fire Damage:

Prioritize safety. A visual inspection is not enough to determine the structural soundness or safety of a building exposed to fire. Regardless of your own opinion, refrain from re-entering the building until it has been cleared by a professional. As well as structural damage, some fires can also appear to be extinguished and restart later, posing a massive safety risk. 

Once you are cleared to be inside the building, limit movement to prevent the spread of soot, cover dry furnishings with upholstery sheets to protect them, open windows (if weather permits) to allow ventilation, remove clothing to be cleaned by fire damage restoration cleaners, and throw away any perishables and consumables that were inside during the fire. 

Document wisely. Take photographs of all damage, as soon as it is safe to do so. Record conversations, keep correspondence, file receipts and stay organized. Devote a folder in your filing cabinet or cloud service to keeping meticulous records of all things fire related - this will help immensely when dealing with your insurance company to repair the damage. 

Call your insurance company as soon as you can, then call SERVPRO Kaufman County & Cedar Creek, and let our trained experts handle the restoration, and show you why our company motto is "Like it never even happened."

The Don'ts of Fire Damage:

Don't enter before a profession declares the building safe - worth repeating as this can literally be a life-or-death decision. 

Don't start to clean up or wipe down. Everything needs to be assessed by the insurance company and you need to be given explicit go ahead before attempting any kind of clean up, even simply wiping soot from the walls.

Don't use items involved in the fire, unless appropriate. All food and drinks inside at the time of fire need to be discarded. Furniture and carpets, etc., should not be used until after they have been cleaned by a fire restoration professional. Electronic equipment also needs to be cleaned and cleared for use by professionals before being turned back on. 

Don't turn on the gas, electric or water, until cleared to do so.

Dealing with the aftermath of fire is serious business. The residues from smoke can pose health hazards for your family and customers, and you need to move forward with confidence that your home or business is clean, safe, and functional. Fire and smoke damage is best dealt with by professionals who understand the complex chemical reactions involved, and are trained to provide a high quality clean up. 

Call SERVPRO Kaufman County & Cedar Creek as soon as possible. One of our fire specialists will arrive onsite to assess your property, quickly and professionally. Our team will provide you with a clean-up and restoration plan, as well as securing the building against further damage. By enlisting the experts, you have peace of mind that restoration will be handled to a high standard of safety, workmanship, and service, in a prompt and professional manner. 

Certified: SERVPRO Cleaned. Why Businesses are Raising the Bar in 2021.

1/14/2021 (Permalink)

Certified: SERVPRO Cleaned is the newest standard of clean.

When looking back at the devastation that 2020 wrought, it’s easy to see why businesses in 2021 are ringing in the new year with resolutions that adhere to a higher standard of clean. After all, at every turn there is another travesty written in the headlines, and they all sound a lot like, yet another loss due to COVID-19. The public has responded in large by receding to the safety of their homes, venturing out only for the strictly necessary. 

And when the ‘strictly necessary’ rears its head, community members enter the world again scrutinizing the places they enter for at least the bare minimum of sanitary measures. Masks, frequent surface-wiping, gloves, hand sanitizers and the like, are all necessary to slow the spread of deadly COVID-19 until vaccinations become widely available, but these measures are only just scratching the surface of the depth of response this pandemic needs. The savvy business owner recognizes this for what it is: A duty to their patrons. 

Cleanliness is a duty to the public, to business patrons and their families alike. And it is vital to keeping your business healthy in 2021. After all, studies reveal that 71% of people expect businesses to be cleaner than their homes-- and  64% of people are more likely to enter a business if it is sporting a decal which states it has been professionally cleaned. 

That’s where SERVPRO Kaufman County/Cedar Creek can help. 

Responding during difficult times is what we do, it’s who we are and what we know. Right now, during this most unprecedented moment we share with you, we continue to answer the calls of our neighbors who need us most. What we offer is not just standard janitorial cleaning, it’s proactive virus pathogen cleaning. When you choose Certified: SERVPRO Cleaned, you’re choosing peace of mind, and a higher standard of clean. You’re choosing safety and better business. 

You’re choosing your community.

Viruses, Bacteria, and Your Business

1/8/2021 (Permalink)

SERPVRO professional fogging a client's living area - to eliminate the risk of dangerous pathogens in this room contaminating visitors.

Both viruses and bacteria are pathogens, more commonly known as ‘germs’. They can both cause
illness and infection, making them a serious health hazard for your business. While they are both germs, bacteria and viruses behave, reproduce and infect us differently - this means they require different preventative measures, modes of cleaning and treatments. Understanding the differences and working with experts is crucial in keeping your facility safe for employees and customers alike, whether you’re facing the aftermath of a sewage back up, or the COVID-19 pandemic.

Bacteria are living organisms made of a single cell. The human body has trillions of beneficial
bacteria, but many types of harmful bacteria also exist. Staphylococcus aureus, which causes staph
infections, Escherichia coli, aka E. coli, and Salmonella are examples of harmful bacteria.
Viruses are organic particles with some genetic material, meaning that unlike bacteria, they aren’t living cells and cannot reproduce without a host, or something to infect. Viruses are responsible for a wide array of diseases including COVID-19, Flu, Rabies, and more.

Both bacteria and viruses generally prefer warm, moist places, with bacteria favoring porous
surfaces like fabric and food, while viruses prefer hard surfaces like countertops. The time these
germs live on these transmission surfaces varies greatly from hours to days, though even a small
window is enough for high transmission. Door knobs, pens, touch screens and keyboards, as well as break room items like microwaves and fridges, bathrooms and vending machines, all play host to pathogens, and allow for fast transmission to clients and employees alike. This type of spreading is contact transmission, where touching or contacting something then infects a person with the pathogen.

Bacteria and viruses can also spread in other ways, such as airborne transmission, sprays or
splashes from coughs or sneezes, and blood borne transmission through cuts or abrasions. Since pathogen transmission can happen in so many ways, thorough cleaning is the best defense for your business.

How To Protect Your Business From Bacteria and Viruses

Bacteria on surfaces can be fought with cleaning solutions like soap and water or multipurpose
cleaners, which can remove them from surfaces (though they don’t kill them). Antibacterial agents
that target bacteria to keep them from growing and reproducing, effectively ending their life cycle, can also be used.

While there are many broad antibiotic drugs, antiviral drugs are much less common. Outside of the body, it is possible to remove viruses with cleaning and disinfecting techniques, though it is more difficult. It’s important to use disinfectants that are registered with the EPA to kill viruses.
Protecting your business involves cleaning and disinfecting regularly and thoroughly. SERVPRO
Kaufman County’s decontamination and disinfection specialists are equipped to help keep your workplace safe from infectious diseases such as COVID-19.

Regular cleaning is critical to stopping the spread of infectious illness, whether at home or at the
workplace. Contacting trained decontamination experts to thoroughly clean and disinfect your
business is the safest way to get the job done.

Thank you, Kaufman County!

12/29/2020 (Permalink)

Reindeer AND elves were there!

SERVPRO Kaufman County loved getting to see the Wills Point community last Saturday, music and cheer abound, and holiday spirit in full swing at Frosty on the Bricks 2020. With almost 4,000 people in attendance, there was no shortage of guests eager to get a photo with our “Reindeer in Training,” a petting zoo attraction kindly donated to SERVPRO for the afternoon by Blackburn Training of Terrell, TX. Those moments that your families showed to us were truly special – and we believe some of that magic, the stuff that gives this particular season its shine, was captured by our on-site photographer that afternoon. 

SERVPRO Kaufman County/Cedar Creek is thrilled to service the tight-knit community of Wills Point, and the many other rural communities that compose Kaufman County. Thank you, for showing SERVPRO Kaufman County exactly how special these tucked-away North-East Texas communities really are, and how special it is to be fellow members of those communities. 

Winterize Your Spigots!

12/16/2020 (Permalink)

Burst and frozen water from a faucet.

Winter is upon us, and with it comes the added fire-hazards closely associated with the holidays. After all, chestnuts roasting over an open fire, warm space heaters and stove-top popcorn all come with an added risk—a very, very hot added risk. And while most people begin to take extra precautions to prevent their homes against fire hazards, many forget to insulate themselves against water-damage in the cold, wintery months. SERVPRO Mesquite is here with some sage advice: Winterize your spigots!

It’s an easy fix that can prevent a lot of damage to your home or property. Water tends to expand and freeze in faucets, which can lead to cracking, and a major leak or flood! Insulated faucet covers can be found at Home Depot, Lowes, on Amazon, and at other chain stores that provide home goods. Below is a quick guide to installing your faucet cover.

1. Disconnect Hoses. This is one of the first and most important steps. Disconnecting your hoses, splitters, and other fittings will prevent water from become trapped in a faucet, and will prevent the damaging freeze from damaging it.
2. Inspect Spigots. The next step is to inspect your spigots for any damage or leaks. If you find a leak, a crack, or drips, repair the affected fixture before the freeze sets in and damages your spigot further.
3. Drain spigots and pipes. Getting as much water out of the pipes as possible is the next step. This can be achieved by shutting off the line via the interior shut-off valve associated with that spigot, and leaving the spigot open for a few hours, assuring that the line drains and all water is clear from the line.
4. Install Outdoor Faucet Covers. No faucet cover is exactly the same, but regardless of whatever brand you pick, they are usually a simple, insulated fixture that isn’t overly-complicated to install. Follow the protocol associated with your product. Ensuring your faucets and spigots are insulated against the cold is the best way to prevent water damage.

But, as always, if you happen to run into fire or water damage during the holiday season, SERVPRO is here to help! Give us a call, no matter the hour, and we’ll get your home or property back to, “Like it never even happened.”

SERVPRO will be at Christmas on the Bricks!

12/9/2020 (Permalink)

Reindeer in training. When did reindeer get so small?

SERVPRO Kaufman County/Cedar Creek will be at CHRISTMAS ON THE BRICKS in Downtown Wills Point, TX this Saturday – December 12th, 2020 – from 10AM – 4PM with our Reindeer in Training! They’ll be present to greet your kiddos for pictures, pets, and a novelty experience this holiday season. The Reindeer-in-Training are kindly trained petting-zoo goats, who will not only be dressed for the season, but will pose for pictures with kids and adults alike, while a SERVPRO professional stands by, ready to answer questions about our services, or your restoration needs. 

Our Reindeer-in-Training petting zoo attraction was kindly donated by Blackburn Training of Terrell TX, and is sure to bring a smile to each visitor that stops by! 

Pictures of your kiddos with the “Reindeer” will be uploaded to an exclusive album on our Facebook page, which can be found here

All we ask is that, please, when you stop by, don’t tell them they’re not reindeer. We haven’t figured out how to break it to them yet.

Its the Water You Don't See

7/14/2020 (Permalink)

Even small water damages have the potential to cause serious structural and indoor air quality issues over time. The key to avoiding costly future restoration is to handle every water problem as a real threat to your property. SERVPRO Of Kaufman County/Cedar Creek professionals have the equipment, training and experience to find and dry unseen water before secondary damages occur. The proper equipment makes a measurable difference in reducing the damage expense during a fire or water loss. When time matters, technology and equipment must be counted on to perform. SERVPRO Of Kaufman County/Cedar Creek will answer your call with fast action and a full arsenal of drying equipment. Here are a few of the told used by SERVPRO Of Kaufman County/Cedar Creek professionals.

• Moisture Sensors are used o detect moisture in carpets, baseboards, and walls.
• Moisture Meters are used to determine the actual moisture content of various materials. The moisture tester provides accurate readings, allowing SERVPRO Of Kaufman County/Cedar Creek professionals to monitor the drying process.
• Thermohygrometers measure temperature and relative humidity. When armed with this information, SERVPRO Of Kaufman County/Cedar Creek professionals can calculate and create an environment most condusive to drying. When facing a contaminated water loss, it is not only important to dry the structure, but the structure must also be disinfected and often deodorized.
• Ultra Low-Volume foggers will atomize liquid deodorizing agents, producing a fine mist that can easily penetrate the site where odor-causing residues may accumulate. This device can also be used to inject fungicides and disinfectants into wall cavities and other hard-to-reach areas.
• Thermal Foggers dispense solvent-based products by creating a dense fog. The fog consists of tiny particles of deodorant solutions that attach to and neutralize odor causing particles.

The bottom line? SERVPRO Of Kaufman County/Cedar Creek has the training and equipment to help make it "Like it never even happened."

Restoring Your Commercial or Residential Property

7/14/2020 (Permalink)

Flooding and water damage events at Kaufman County and Cedar Creek commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO Of Kaufman County/Cedar Creek

SERVPRO of Kaufman County/Cedar Creek specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Be Prepared When a Storm Hits Your Property

7/14/2020 (Permalink)

Sever Weather can happen at any time, anywhere. Being prepared to act quickly is very important when it comes to staying safe during a weather event. Below are tips to help you be prepared for a storm.

Know Your Risk

• The first step to becoming weather-ready is to understand the type of hazardous weather that can affect where you live and work, and how the weather could impact you, your business an your family. Check the weather forecast regularly, obtain a NOAA Weather Radio, and learn about Wireless Emergency Alerts. Severe weather comes in many forms and your shelter plan should include all types of local hazards.

Take Action

• Take the Next step in sever weather preparedness by creating a communications plan for your home and business. Put together or purchase an emergency kit. Keep important papers and valuables in a safe place.

Be an Example

• once you have taken action to prepare for severe weather, share your story with co-workers and family and friends on Facebook or Twitter. Your preparedness story will inspire others to do the same 

http://www.SERVPROkaufmancountycedarcreek.com/storm-flooding-restoration

Tips for Fireplace Safety

7/14/2020 (Permalink)

A poorly maintained or improperly used fireplace can be dangerous. Here’s how to enjoy your fire safely.

4 tips for fireplace safety

1. Have your fireplace cleaned and inspected regularly

According to the National Fire Protection Association, 28 percent of heating fires are caused by failing to clean equipment, especially chimneys. Over time, creosote (a sticky, flammable substance that’s released when wood’s burned) can build up in the chimney. If the creosote isn’t removed, a chimney fire can result. This is not only dangerous in itself, but it can also cause damage to the chimney, increasing the risk that flames will reach the frame of the house.

Debris such as fallen leaves and animal nests should also be removed, since they can restrict airflow and cause carbon monoxide to back up into the house. (Besides, if your chimney’s blocked, how’ll Santa get in?)

If you have a wood-burning fireplace or stove, you should have the chimney professionally inspected at least once a year (before you use it). Ask for a Level 1 inspection, which involves a visual examination of readily accessible parts of the chimney. The inspector will ensure the chimney is sturdy and perform any necessary cleaning.

Have a gas fireplace instead of a wood-burning one? You should still get a regular inspection, as corrosive deposits can build up and prevent your fireplace from venting efficiently. Debris can block this type of chimney as well.

2. Burn only dry, seasoned wood

Properly seasoned firewood contains around 20 percent water. Freshly cut wood can contain up to 45 percent water, so it takes a lot of heat to get it to catch fire (which means less heat inside your house). Burning wet wood also creates large amounts of smoke and causes creosote to build up more rapidly.

To be properly seasoned, firewood must be cut to length and allowed to dry for at least 6 months (up to a year in damp climates) before being burned. If you’ve gathered a stockpile of wood, be sure to protect it from rain and snow. If you’re buying wood to burn, look for dark edges with visible cracks. Well-seasoned firewood’s fairly lightweight and makes a clear, sharp sound when clapped together.

Resist the temptation to toss wrapping paper, cardboard boxes, or foam containers into the fireplace. Paper and cardboard can cause flames to burn too high, while foam releases toxic smoke and particles into the air.

3. Make sure your damper’s properly adjusted

The fireplace damper is a plate or valve that controls airflow in your chimney. When the fireplace isn’t in use, keep the damper closed completely to prevent heat from escaping. When lighting the fire, open the damper wide to help create a good blaze and get smoke flowing up the chimney. Once the fire’s burning well, partially close the damper to keep in warmth while still allowing smoke to escape.

4. Install and regularly check carbon monoxide detectors

Burning wood creates carbon monoxide (a poisonous gas) — but this poses little danger if your chimney’s properly maintained and free from obstructions and if your damper’s letting smoke out. Nonetheless, it’s wise to install smoke and carbon monoxide detectors close to your fireplace as well as in your bedrooms.

Now that you know how to use your fireplace safely, you can relax, toast some marshmallows, and find other way to winterize your home.

Understanding the Risk of Carbon Monoxide Poisoning

7/14/2020 (Permalink)

Each year in America, unintentional carbon monoxide poisoning claims more than 500 lives and sends another 15,200 people to the hospital emergency rooms around the country for treatment. These accidents tend to peak during the winter months, but there are several everyday items that can put you and your family at risk, too. Read on for some simple steps you can take to help protect yourself or your customers from deadly carbon monoxide fumes.

What is Carbon Monoxide?

An odorless, colorless and toxic gas, carbon monoxide cannot be seen, tasted or smelled. Since it is often impossible to detect, CO can cause harm or become fatal before you realize it is in your home. When exposed to lower levels of CO, the gas causes mild effects that are often mistaken for the flu, including headaches, dizziness, disorientation,nausea and fatigue.

It's also important to note the effects of CO exposure can vary greatly from person to person depending in age, health, and the concentration and length of exposure.

Where does it come from?

• Gas-fired appliances
• Charcoal grills
• Wood-burning furnaces or fireplaces
• automobiles

Preventative Measures

Consider installing at least one carbon monoxide alarm with an audible warning signal. The ideal placement for these alarms is near the sleeping areas of your home. Since CO alarms measure CO levels over time, the alarm will sound before an average, healthy adult would be experiencing symptoms. If you are not experiencing symptoms when the alarm sounds, please consider ventilating the home and contacting a service professional to check the CO level. If you are experiencing symptoms of CO poisoning, experts say to evacuate immediately and contact emergency personnel.

If you drive a vehicle with a tailgate or rear hatch and are travelling with he hatch open, make certain to open vents or windows to create adequate airflow. And, of course, never run your vehicle inside your garage with the door closed. Even with doors open, refrain from running your vehicle for extended periods of time, as garages with a door on only one side often do not provide adequate air flow.

Be Prepared With the Help of Technology

7/14/2020 (Permalink)

Technology can now be a vital tool in preparing for emergencies or disasters, as well as during or after to stay informed of the situation and in communication with others. From common technology you already use on a day-to-day basis to taking a few extra steps to prepare, the following will help you be ready in the event of an emergency.

Store Information Online

There are many places to store important information securely online. Services like Google Drive and Dropbox offer free ways to store different types of files, from a word document to images of important documents. Ready.gov suggests saving an electronic version of insurance policies, identification documents, medical records, and information on your pets, if necessary.

Follow The News

Stay informed by following agencies such as FEMA, local news channels, and local government on Twitter for the most up-to-date information in a disaster situation. You can also alert first responders if a rescue is needed through Twitter.

Mark Yourself safe

The American Red Cross offers a safe & Well check-in site to list yourself as safe or find family and friends in a situation where communication is difficult to establish.

Facebook also has a feature called Safety Check that is activated after natural disasters or a crisis. You will receive a notification from Facebook if you're located in the affected area at that time.

Get In Touch

Make sure your contact information is up-to-date in your phone and e-mail for communication with family, friends, business contacts, and others whom you may need to get in contact with before, during, or after a disaster.

Charge Up

Keep a portable charger in your car and home in case of an emergency. You may need to recharge this from time to time, but you can also buy solar-powered chargers as well.

Get an Emergency Ready Profile

SERVPRO is proud to offer Emergency Ready Profiles (ERP) for free at ready.SERVPRO.com to help prepare you, your property, or your business for an emergency.

By developing a SERVPRO Emergency Ready Profile for your property or business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your property or business.

Put help int he palm of your hand with the Ready Plan App. Get in touch with you local SERVPRO Franchise Professional today for more information on developing an ERP for your property or business, and SERVPRO will be there to help make it "Like it never even happened." 

The Do's and Don'ts of Water Damage

7/14/2020 (Permalink)

When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage. Below are a list of things you should and shouldn't do until help arrives!  

DO

• Shut off the source of water if possible or contact a qualified party to stop the water source
• Turn off circuit breakers for wet areas of the building, when access to the power distribution panel is safe from electrical shock.
• Remove as much excess water as possible by mopping and blotting.
• Wipe excess water from wood furniture after removing lamps and tabletop items. 
• Remove and prop up wet upholstery cushions for even drying.
• place Aluminum foil or wood blocks between furniture legs and wet carpet.
• Remove to a safe, dry place any paintings, art objects, computers, documents and other materials that are valuable or sensitive to moisture.
•  Use wooden clothespin to keep furniture skirting off damp floors.
• Hang draperies with coated hangers to avoid contact with wet carpeting or floors.
• Hang furs an leather goods to dry separately at room temperature.

DON'T

• Enter rooms with standing water where electrical shock hazards may exist
• Enter affected areas if electrical outlets, switches, circuit breakers or electrical equipment are exposed to water. Always avoid electrical shock hazards.
• Leave books, newspapers, magazines, or other colored items on wet carpets or floors to cause straining.
• Leave Oriental rugs or other colored rugs on wet wall-to-wall carpets to cause staining.
• Use your household vacuum to remove water, possibly causing electrical shock or damage to the vacuum cleaner.
• Use TV's or other appliances while standing on wet carpets or floors, especially not on wet concrete floors.
• Turn on ceiling fixtures if ceiling is wet or enter rooms where ceilings are sagging from retained water.

http://www.SERVPROkaufmancountycedarcreek.com/water-damage-restoration

Excess Moisture Can Lead to Mold Growth

7/9/2020 (Permalink)

When excess moisture is present within a structure, chances are good that in a relatively short period of time mildew and mold growth can, and probably will, occur. Of course, other conditions do play a factor in the equation as well, including a food source like paint, wood and other organic materials.

Given an organic food source, mold can begin to visibly grow in as little as 24-48 hours. For this reason, it is very important to react to moisture problems and water damages quickly and properly to help prevent a bad situation from becoming worse.

Offering 24-hour emergency service, SERVPRO of Kaufman County/Cedar Creek professionals can respond to a water damaged structure within four hours under normal circumstances. Prompt arrival enables SERVPRO of Kaufman County/Cedar Creek professionals to gather the necessary information needed by the property owner or the insurer, and to begin emergency mitigation services. This helps limit secondary damage to the structure and contents.

A routine of measuring and recording moisture readings will be instituted, allowing SERVPRO of Kaufman County/Cedar Creek professionals to monitor, adjust as needed, and maximize the efficiency of the dry down process. Utilizing specialized equipment, your SERVPRO of Kaufman County/Cedar Creek professionals will help make sure that the moisture is not hiding behind walls or under floor coverings- two areas that commonly offer opportunities for mold growth as the moisture goes undetected by the property owner.

Once the structure is dry, SERVPRO Of Kaufman County/Cedar Creek professionals can provide complete mold remediation services if necessary, which may be the case especially when a water damage has gone unnoticed by the property owner for a lengthy period of time.

Upon project completion, the property owner and/or the insurer will be presented with a complete job file, including signed work authorization and satisfaction forms, digital photographs, monitoring reports, a written project scope, and job estimates.

Contact SERVPRO of Kaufman County/Cedar Creek professionals to learn more about our 24-hour emergency services. (972)-524-3894

Need to Improve Your Air Quality? Duct Cleaning Can Help!

7/9/2020 (Permalink)

The ventilation system is often the biggest culprit in poor indoor air quality, but you can help change that! Inspecting the duct work in your home or facility should be a high priority.  In most cases, the HVAC has been operating for some time without much attention. Dirty ducts can circulate odors, contaminants such as mold, and irritating dust throughout your building or home.

A routine part of SERVPRO of Kaufman County/ Cedar Creek professional service is inspecting the heating, ventilation, and air conditioning unit (HVAC). Keeping the HVAC and duct work clean can potentially extend the life-span of the equipment by allowing it to operate at peak condition, which may help you save money. Duct cleaning may not always be necessary. SERVPRO of Kaufman County/ Cedar Creek professionals will inspect your HVAC system and duct work and make recommendations about the best way to address any indoor air quality concerns. This inspection can help save you money and provide peace of mind of the health of your HVAC system and duct work.

In some circumstances, such as after a fire, smoke, or suspected mold growth, duct cleaning becomes an essential part of the cleanup process. in these cases, SERVPRO of Kaufman County/ Cedar Creek professionals can often restore the HVAC system and ductwork to pre-damage condition.

If you have a fuel-burning furnace, stove, or fireplace, the U.S Environmental Protection Agency (EPA) recommends they be inspected for proper functioning and be serviced before each heating season to protect against carbon monoxide poisoning. 

The SERVPRO Duct Cleaning System is proven to be cost-efficient. Unlike the majority of duct cleaning services, SERVPRO of Kaufman County/ Cedar Creek professionals use a portable ventilation and air duct cleaning system to examine duct work and make a clean sweep, removing years of dust and grime. 

• The process begins by using patented equipment, including a roto-scraper, which automatically adapts to the duct's shape and diameter while traveling through the duct, removing debris and filth before vacuuming begins.
• Next, a powerful push-pull air delivery and collection system transfers the debris from the ducting to a 16-gallon container.
• Air is filtered through a HEPA filtration system, removing 99.97 percent of the particles in the air stream. HEPA filters capture debris and keep the indoor environment clean. 
• As an optional process, a sealant or coating product may be sprayed to address odor or microbial concerns.
• Filters will either be cleaned or replaced to remove odor and dirt

 For more information on duct cleaning or to schedule an appointment, contact SERVPRO of Kaufman County/ Cedar Creek for a free estimate! (972) 524-3894

Hoarding, a Serious Situation

7/9/2020 (Permalink)

According to the Mayo clinic, "Hoarding disorder is a persistent difficultly discarding or parting with possessions because of a perceived need to save them. A person with hoarding disorder experiences distress at the thought of getting rid of them items. Excessive accumulation of items, regardless of actual value, occurs." Many people with hoarding disorder do not find their habits to be a problem. 

Hoarded items are often things others would throw away or look at as junk or garbage such as old newspapers, junk mail or packaging.

Hoarding can lead to homes filled with extreme clutter to full capacity from years of accumulation, making living conditions unsanitary and crowded. Bugs, fleas, rats and other vermin may be present, at which point an exterminator would need to be called. At times, hoarding may be spread to outside the home as well, to storage facilities, or even the garage or yard.

SERVPRO of Kaufman County/ Cedar Creek encounters hoarding situations several different ways. Often, a SERVPRO of Kaufman County/ Cedar Creek professional is called for a fire or water loss and find the hoarding situation when they arrive on-site. A SERVPRO of Kaufman County/ Cedar Creek professional will communicate with the insurance company regarding their contents coverage, and after approval, contents can be packed out and possibly cleaned, dried, and stored by SERVPRO of Kaufman County/ Cedar Creek, or relocated to a storage facility so work on the fire or water loss can begin.

Another way SERVPRO of Kaufman County/ Cedar Creek encounters hoarding jobs is through calls from landlords, case workers, real estate agents, or family members, often after the death of a loved one. In these situations, the crew will see if they should look for any items of importance while they clean the job. Sometimes, family members will come and try to help the hoarder sort through their contents as well.

Each case is very different, and hoarding jobs are often sensitive situations, but SERVPRO of Kaufman County/ Cedar Creek professionals are here to help make it "Like it never even happened." If you encounter a hoarding situation at one of your properties, or with your insureds, call us today! (972) 524-3894

When Your Washer Machine Hose Fails

7/8/2020 (Permalink)

Water damage caused by washing machines is one of the most common claims for home insurers. With time, even a properly installed washing machine hose will fail and lead to leaks and floods. This failure can be due to any number of reasons including age, faulty materials, faulty design, or errors during installation.

Water can flood out of a burst washing machine hose at a rate of 650 gallons per hour causing catastrophic flooding to a home. This flooding will continue until someone turns off the main water supply line due to the fact that supply lines to washing machines are always “on.”

Most hoses are made of reinforced rubber or polymer and these materials lose their resiliency with age. Failure rates for these hoses increase dramatically when they are over 5 years of age. In fact, the average age of a failed washing machine hose is 8 years.

The most common installation error is leaving insufficient room between the machine and the wall causing a crack or kink in the hose.

If you experience leaking or flooding due to a burst washing machine hose, first turn off the water and then call us at 972-524-3894. SERVPRO of Kaufman County/Cedar Creek and our professionally trained staff are always here to help 24/7. We can remediate the water damage to your home and make it “Like it never even happened.”

Help Protect Your Property With Prevention Tools

7/7/2020 (Permalink)

Because undetected water can cause a great deal of damage to a building structure and its contents, many property owners are investigating in water detection systems. Water leak detection systems are available to help identify leaks, which can help prevent them from becoming floods. Water monitoring systems are typically activated at the first sign of seepage or moisture resulting from leakage. Help protect your commercial or residential property by utilizing a water monitoring system.

Water Alarms: Water alarms, also known as leak -sensors, are typically battery-operated stand-alone systems containing a moisture sensor that will activate and audible alarm when moisture is detected. Benefits of water alarms include accessibility and price. They can be places in basements or sum pumps, under sinks or near individual appliances such as washers, refrigerators, hot water heaters, etc. and are fairly inexpensive and easy to install. Some water alarms will actually shut off the water once a leak is detected, while others will simply sound an alarm to notify you of a leak. This particular water monitoring device is only beneficial if someone is inside the building to hear the alarm and take appropriate action to stop the leak.

Water Systems: While most water alarms simply notify you of a leak, water systems will actually shut off the water supply causing water damage. Individual appliances systems are installed in specific appliances and will automatically shut off the water supply in the event that the appliances has a leak. Whole house systems operate in a similar fashion except that the shut-off valve is installed on the main water supply line versus and individual appliance. This system is the most popular and beneficial to homeowners that travel often or reside in multiple properties seasonally throughout the year.

Managing Mold Damage in Your Residential or Commercial Property

7/7/2020 (Permalink)

When there's a water intrusion, like a roof leak or leaking water line, mold can quickly become a problem in your home or business. Mold can cause health effects and can also cause significant damage to your property. Fortunately, SERVPRO of Kaufman County/Cedar Creek technicians have the training, protective gear, and specialized equipment necessary to handle your mold problem. Although every mold damage scenario is different requiring a unique solution, the general mold remediation process stays the same. The following steps illustrate a "typical" mold removal process.

Call SERVPRO of Kaufman County/Cedar Creek Professionals

The mold cleanup and restoration process begins when you call SERVPRO of Kaufman County/Cedar Creek. A representative will ask a series of questions to help determine the necessary equipment, resources, and personnel needed.

Inspection and Damage Assessment 

Your property will be carefully inspected for signs of mold using technology designed to detect mold and hidden water sources. Mold feeds on cellulose and water and can be hidden from plain view.

Mold Containment

Various containment procedures will be placed to prevent the spread of mold and isolate the contaminated area with physical barriers and negative air pressure to keep the mold spores from spreading during the cleanup process.

Air Filtration

Specialized filtration equipment captures microscopic mold spores out of the air. SERVPRO of Kaufman County/Cedar Creek technicians will utilize powerful air scrubbers and HEPA vacuums to prevent the spread of these mold spores while the mold remediation is in process.

Removing Mold and Mold-Infested Materials

The mold remediation process depends on the amount of mold growth and the types of surfaces on which the mold appears. Anti fungal and antimicrobial treatments will be used to eliminate mold colonies and help prevent new colonies from forming. Removing and disposing of mold-infested porous materials, like drywall and flooring, may be necessary to remediate heavy mold growth.

Cleaning Contents and Belongings

SERVPRO of Kaufman County/Cedar Creek professionals clean your furniture, decorative items, curtains, and other restorable items affected by mold. They use a variety of cleaning techniques to clean and sanitize your belongings. They are also trained to remove odors and deodorization using fogging equipment.

Restoration

Depending in the level of mold damage, drywall, sub-floors, and other building materials may be removed. Restoration may involve minor repairs such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business.

SERVPRO of Kaufman County/Cedar Creek professionals understand mold and mold growth and have the training and equipment to remediate mold in your home or business.

Does Your Business Have an Emergency Plan?

7/7/2020 (Permalink)

How quickly your company can get back to business after a tornado, fire, or flood often depends on the emergency planning done today. The regular occurrence of natural disasters demonstrates the importance of being prepared for an emergency. While each situation is unique, your organization can be better prepared for an emergency. While each situation is unique, your organization can be better prepared if you plan carefully, put emergency procedures in place, and practice for all kinds of emergencies. The following are basic measures business owners and managers can take to begin preparing. A commitment to begin planning today will help support your employees, customers, the community, local economy, and even the country. It also protects your business investment and gives your company a better chance for survival.

Develop a Business Continuity Plan.

your organization's risk needs will vary depending on the specific industry, size, scope and location. Begin by reviewing your business process flow chart, if one exists, to identify operations critical to survival and recovery. Carefully assess your internal and external functions to determine which staff, materials, procedures and equipment are absolutely necessary to keep the business operating. You should also establish procedures for succession of management.

Review Insurance Coverage.

Inadequate insurance coverage can lead to major financial loss if your business is damaged, destroyed or simply interrupted for a period of time. Insurance policies vary; check with your agent or provider about things such as physical losses, flood coverage and business interruption. Understand what your policy does and does not cover.

Prepare your Emergency Plan.

Your employees and co-workers are your business' most valuable asset. Communication is central before, during and after a disaster. Include emergency information in newsletters, on your company intranet, in periodic employee e-mails and/or other communication tools.

Practice the Emergency Plan. 

Some disasters will require employees to leave the workplace quickly. The ability to evacuate workers, customers and visitors effectively can save lives. If your business operates out of more than one location, establish evacuation procedures for each individual building, an industrial park, or even a small strip mall, it is important to coordinate and practice with other tenants or businesses to avoid confusion and potential gridlock.

Secure Your Facility and Equipment.

Install fire extinguishers, smoke alarms and detectors in appropriate places. Secure all entry and exit points and plan for mail safety. Plan what you will do if your building, plant or store is not usable. Secure valuable equipment.

Improve Cyber Security.

Protecting Your data and information systems may require specialized expertise, but even the smallest business can be better prepared. Use anti-virus software and keep it up-to-date. Don't open e-mails from unknown sources. Use hard-to-guess passwords. Protect your computer from intruders by using firewalls. Back up your computer data and download security protection updates known as patches regularly.

Understanding Water Types

7/7/2020 (Permalink)

When your home or business suffers water damage, understanding what type of water you are dealing with is critical to ensuring proper cleanup. There are three types of water. Clean water is water from a broken pipe, or other water source; rainwater is also considered clean. The term gray water is used to classify slightly contaminated water. Clean water becomes gray water when it is left untreated allowing bacteria and other contaminants to begin growing, making the water hazardous. Black water is highly contaminated and filled with fungi, bacteria, chemicals, and more. Sewage damage, flooding or any type of natural disaster typically causes black water. Trained professionals should always handle black water. When you have water damage, don't leave your property to chance. Call SERVPRO of Kaufman County/Cedar Creek! Consider taking the following precautions to help minimize damage or prevent further damage while waiting for help to arrive.

Damage from Clean Water

• Shut off the water source if possible or contact a qualified professional to do so.
• Turn off circuit breakers for wet areas of the building if access to the power distribution panel is safe from potential electric shock. Do not enter rooms with standing was, as electrical shock hazards may exist.
• Remove as much excess water as possible by mopping and blotting. Wipe excess water from wood furniture after removing lamps and tabletop items.
• Remove and prop up wet upholstery cushion to allow more even drying.
• Move any paintings, art objects, computers, documents, and other valuable items that may be sensitive to moisture to a safe place.
• Do not leave books, newspapers, magazines or other colored items on wet carpets or floors as they may cause staining.
• Do not use your household vacuum cleaner to remove water as there is potential for electrical shock or causing damage to the vacuum cleaner.
• Do not turn on ceiling fixtures if ceiling is wet; do not enter rooms where ceilings are sagging from retained water.

Damage from Contaminated Water

• Avoid all contact with sewage and items contaminated by sewage. Wash your hands thoroughly if you come in contact with contaminated water.
• Do not walk through contaminated areas, as you could spread damage to unaffected areas.
• Do not turn on the HVAC system if there is a possibility -of spreading contaminated air.
• Do not use household fans to dry the structure; air flow could spread contamination.
• Discard any food and/or products for personal hygiene and cleanliness if exposed to the contaminated areas.

If you have any further questions and need help with the restoration process please contact SERVPRO of Kaufman County/Cedar Creek at (972) 524-3894. We are here 24/7 to attend to your emergency services. We make disaster "Like it never even happened." 

Tips for Fireplace Safety

7/1/2020 (Permalink)

A poorly maintained or improperly used fireplace can be dangerous. Here’s how to enjoy your fire safely.

4 tips for fireplace safety

1. Have your fireplace cleaned and inspected regularly

According to the National Fire Protection Association, 28 percent of heating fires are caused by failing to clean equipment, especially chimneys. Over time, creosote (a sticky, flammable substance that’s released when wood’s burned) can build up in the chimney. If the creosote isn’t removed, a chimney fire can result. This is not only dangerous in itself, but it can also cause damage to the chimney, increasing the risk that flames will reach the frame of the house.

Debris such as fallen leaves and animal nests should also be removed, since they can restrict airflow and cause carbon monoxide to back up into the house. (Besides, if your chimney’s blocked, how’ll Santa get in?)

If you have a wood-burning fireplace or stove, you should have the chimney professionally inspected at least once a year (before you use it). Ask for a Level 1 inspection, which involves a visual examination of readily accessible parts of the chimney. The inspector will ensure the chimney is sturdy and perform any necessary cleaning.

Have a gas fireplace instead of a wood-burning one? You should still get a regular inspection, as corrosive deposits can build up and prevent your fireplace from venting efficiently. Debris can block this type of chimney as well.

2. Burn only dry, seasoned wood

Properly seasoned firewood contains around 20 percent water. Freshly cut wood can contain up to 45 percent water, so it takes a lot of heat to get it to catch fire (which means less heat inside your house). Burning wet wood also creates large amounts of smoke and causes creosote to build up more rapidly.

To be properly seasoned, firewood must be cut to length and allowed to dry for at least 6 months (up to a year in damp climates) before being burned. If you’ve gathered a stockpile of wood, be sure to protect it from rain and snow. If you’re buying wood to burn, look for dark edges with visible cracks. Well-seasoned firewood’s fairly lightweight and makes a clear, sharp sound when clapped together.

Resist the temptation to toss wrapping paper, cardboard boxes, or foam containers into the fireplace. Paper and cardboard can cause flames to burn too high, while foam releases toxic smoke and particles into the air.

3. Make sure your damper’s properly adjusted

The fireplace damper is a plate or valve that controls airflow in your chimney. When the fireplace isn’t in use, keep the damper closed completely to prevent heat from escaping. When lighting the fire, open the damper wide to help create a good blaze and get smoke flowing up the chimney. Once the fire’s burning well, partially close the damper to keep in warmth while still allowing smoke to escape.

4. Install and regularly check carbon monoxide detectors

Burning wood creates carbon monoxide (a poisonous gas) — but this poses little danger if your chimney’s properly maintained and free from obstructions and if your damper’s letting smoke out. Nonetheless, it’s wise to install smoke and carbon monoxide detectors close to your fireplace as well as in your bedrooms.

Now that you know how to use your fireplace safely, you can relax, toast some marshmallows, and find other way to winterize your home.

Do You Have a Plan

7/1/2020 (Permalink)

How quickly your company can get back to business after a tornado, fire, or flood often depends on the emergency planning done today. The regular occurrence of natural disasters demonstrates the importance of being prepared for an emergency. While each situation is unique, your organization can be better prepared for an emergency. While each situation is unique, your organization can be better prepared if you plan carefully, put emergency procedures in place, and practice for all kinds of emergencies. The following are basic measures business owners and managers can take to begin preparing. A commitment to begin planning today will help support your employees, customers, the community, local economy, and even the country. It also protects your business investment and gives your company a better chance for survival.

Develop a Business Continuity Plan.

your organization's risk needs will vary depending on the specific industry, size, scope and location. Begin by reviewing your business process flow chart, if one exists, to identify operations critical to survival and recovery. Carefully assess your internal and external functions to determine which staff, materials, procedures and equipment are absolutely necessary to keep the business operating. You should also establish procedures for succession of management.

Review Insurance Coverage.

Inadequate insurance coverage can lead to major financial loss if your business is damaged, destroyed or simply interrupted for a period of time. Insurance policies vary; check with your agent or provider about things such as physical losses, flood coverage and business interruption. Understand what your policy does and does not cover.

Prepare your Emergency Plan.

Your employees and co-workers are your business' most valuable asset. Communication is central before, during and after a disaster. Include emergency information in newsletters, on your company intranet, in periodic employee e-mails and/or other communication tools.

Practice the Emergency Plan. 

Some disasters will require employees to leave the workplace quickly. The ability to evacuate workers, customers and visitors effectively can save lives. If your business operates out of more than one location, establish evacuation procedures for each individual building, an industrial park, or even a small strip mall, it is important to coordinate and practice with other tenants or businesses to avoid confusion and potential gridlock.

Secure Your Facility and Equipment.

Install fire extinguishers, smoke alarms and detectors in appropriate places. Secure all entry and exit points and plan for mail safety. Plan what you will do if your building, plant or store is not usable. Secure valuable equipment.

Improve Cyber Security.

Protecting Your data and information systems may require specialized expertise, but even the smallest business can be better prepared. Use anti-virus software and keep it up-to-date. Don't open e-mails from unknown sources. Use hard-to-guess passwords. Protect your computer from intruders by using firewalls. Back up your computer data and download security protection updates known as patches regularly.

SERVPRO of Kaufman County/Cedar Creek Wants You to Understand the Dangers of Flooding and Helpful Facts

7/1/2020 (Permalink)

Floods are one of the most common and widespread natural disasters in the United States.  It doesn't matter if your home or business is near a coastline, along city streets, in the mountains, near a river or even in the desert- there is always potential for flood damage.

Just because you haven't experienced a flood in the past, does not mean you won't in the future.  In fact, 20% of all claims pain by the National Flood Insurance Program (NFIP) were for policies in low-risk communities.  On average, floods cost $3 billion in annual losses in the United States.  Commercial flood claims average more than $75,000.  

According the American Red Cross (ARC), whom we are in sponsorship with, floods cause more damage in the U.S. every year than any other weather-related disaster.  The ARC offers the following safety tips.

• Stay away from floodwaters.  If you come up on a flowing stream where water is above your ankles, stop, turn around, and go another way.  Six inches of swiftly moving water can sweep you off of your feet.
• If you approach a flooded road while driving, turn around and go another way.  If you are caught on a flooded road and water are rising rapidly around you, get out of the car quickly and move to higher ground.  Most cars can be swept away by less than two feet of moving water.
• Keep children out of the water.  They are curious and often lack judgment about running water or contaminated water.

If a flood does strike your home or business, contact your local SERVPRO of Kaufman Count/Cedar Creek Professionals at (972) 524-3594.  Even minor floods have the potential to cause major damage to a structure when not treated quickly and properly, and the cleanup is often an overwhelming task.  The SERVPRO system is prepared to handle any sized disaster.  The sooner work begins, the sooner order can be restored.

When fire and water take control of your life, your local SERVPRO of Kaufman County/Cedar Creek Professionals will help you take it back. 

Firework Safety this Summer

6/29/2020 (Permalink)

With Summer Coming up, celebrate it safely!

Fireworks can be a festive and fun way to celebrate the holidays. In the United States, no holiday is more widely celebrated with the colorful displays of pyrotechnics than the Fourth of July.

However, each year in July, thousands of people - both children and adults - are injured by fireworks while celebrating. According to a U.S. Consumer Product Safety Commission study conducted in 2006, emergency departments treated more than 9,200 firework-related injuries from June 16 to July 16 (2006). Sparklers accounted for one0third of the injuries to children under the age of 5 in the same time period. Children under 15 accounted for 36% of estimated injuries.*

Since a large percentage of the injuries from fireworks are related to illegally made fireworks, the American Pyrotechnics Association (APA) encourages consumers to only use legal, approved fireworks. Of course, even then, the fireworks must be used as directed in a safe and responsible manner.

Though a professional fireworks display is the safest way to enjoy the aerial displays, the National Council on Fireworks Safety suggest the following tips for a fun, safe fireworks display.

SAFETY TIPS

• Only use fireworks outdoors.

• Be aware of and obey all local laws regarding the use of fireworks.

• Always have a bucket of water or hose nearby. If conditions are excessively dry, do not use fireworks.

• Alcohol and fireworks are a bad mix!

• Parents should pay special attention to children using sparklers. Sparklers can reach temperatures up to 1,800 degrees Fahrenheit. Children should not throw or play games with sparklers.

Hurricane Hazards

6/29/2020 (Permalink)

Hurricane season has already begun and several named storms have developed in the Atlantic. Caribbean of Gulf of Mexico. For the Atlantic, the season begins June 1 and runs through November 30. On average, there are 12 tropical storms that develop, with an average of six becoming hurricanes, according to the National Weather Service.

Hurricanes can be life threatening as well as cause serious property damage. The National Weather Service lists the following as potential "hurricane hazards."

• Storm Surge is the abnormal rise of water generated by a storm's winds. This hazard is historically the leading cause of hurricane related deaths in the United States. Storm surge and large battering waves can result in large loss of life and cause massive destruction along the coast. Storm surge can travel several miles inland, especially along bays, rivers and estuaries. 
• Flooding from heavy rains is the second leading cause of fatalities from land falling tropical cyclones. Widespread torrential rains associated with these storms often cause flooding hundreds of miles inland. This flooding can persist for several days after a storm has dissipated.
• Winds from a hurricane can destroy buildings and manufactured homes. Signs, roofing material and other items left outside can become flying missiles during hurricanes.
• Tornadoes can accompany land falling tropical cyclones. These tornadoes typically occur in rain bands well away from the center of the storm.
• Dangerous waves produced by a tropical cyclone's strong winds can pose a significant hazard to coastal residents and mariners. These waves can cause deadly rip currents, significant beach erosion and damage to structures along the coastline, even when the storm is more than a 1,000 miles offshore.

Preparation is the best protection against the dangers of a hurricane. Plan an evacuation route and your emergency plan, take inventory of your property and take steps to protect your home or business.

Understanding The Behavior of Smoke

5/1/2020 (Permalink)

If your home or business experiences smoke or fire damage, call SERVPRO of Kaufman County/Cedar Creek for a free inspection 972-524-3894

The damage to your property following a fire can often be complicated due to the unique behavior of smoke. There are two different types of smoke- wet and dry. As a result, there are different types of soot residue after a fire. SERVPRO of Kaufman County/Cedar Creek professionals are thoroughly trained in fire cleanup and restoration and know the different types of smoke and their behavior patterns. Knowing this information is vital to proper restoration. Before restoration begins, SERVPRO of Kaufman County/Cedar Creek professionals will survey the loss to determine the extent of impact from fire, smoke, heat, and moisture on the building materials and contents. The soot will then be tested to determine which type of smoke damage occurred. Pretesting determines the proper cleaning method and allows SERVPRO of Kaufman County/Cedar Creek to focus on saving your precious items.

SERVPRO of Kaufman County/Cedar Creek professionals know smoke can penetrate various cavities within the structure, causing hidden damage and odor. Their knowledge of building systems helps them investigate how far smoke damage may have spread. The following are additional facts you may not know about smoke.

• Hot smoke migrates to cooler areas and upper levels of a structure.
• Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
• The type of smoke may greatly affect the restoration process.

Different Types Of Smoke

Wet Smoke- Low heat, smoldering, pungent  odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke (paper and wood)- Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue (produced by evaporating of materials rather than from a fire)- Virtually invisible, discolors paints and varnishes, extreme pungent odor.

Fuel Oil Soot (Furnace Puff Backs)- While "puff backs" can create havoc from homeowners, SERVPRO of Kaufman County/Cedar Creek professionals can, in most cases, restore the contents and structure quickly.

Other Types (Tear gas, fingerprint powder and fire extinguisher residue)- Special loss situations require special care. 

SERVPRO of Kaufman County/Cedar Creek professionals are trained to handle even the toughest losses. If your home or business suffers from fire or smoke damage, contact SERVPRO of Kaufman County/Cedar Creek to help make it "Like it never even happened." 972-524-3894

When a Storm Hits your Home

4/24/2020 (Permalink)

When a storm is headed your way, what can you do to help protect yourself, your business and your home from severe weather? Knowing the difference between a storm watch and a storm warning will help you know when to seek shelter. By taking a few simple precautions as storm season approaches, you can help minimize the potential for storm-related property damage; however if your home or business does sustain damage, it is important to know where to turn for prompt, professional help.

Although violent storms can strike at anytime, the spring and summer months typically mark an increase in the threat of sudden, severe storms that sometimes include wind, rain, lightning and even hail.

Authorities issue a storm 'watch' when the potential for severe weather exists. A storm 'warning' will be issued when danger from a severe storm in imminent. The following tips will help prepare you to better protect yourself and your property when a storm is on the horizon.

• Put a communication plan in place and prepare an emergency supply kit, including a battery-powered NOAA Weather radio.
• Postpone outdoor activities; secure outdoor objects that could become airborne.
• Don't use corded phones or any appliances that are "plugged in". Use cell or cordless phone instead.
• Seek shelter in a home, building or hard top automobile. The steel frame of a vehicle- not the rubber tires - can help protect you from a lightning strike if you avoid touching metal or other conductive surfaces.
• Avoid windows and doors, don't lie on concrete floors or lean  on concrete walls, and stay off of porches.
• If you are outside when a storm hits, seek shelter in a sturdy building. Avoid small, isolated structures in open areas steer clear of hilltops, open fields, the beach or a boat on the water.

After The Storm

• Avoid storm-damaged areas. Stay away from downed power lines and never try to drive through a flooded roadway.
• Replenish your emergency supplies and repair property damage promptly, before the next storm strikes. 

SERVPRO of Kaufman County/Cedar Creek can help you establish an Emergency Ready Profile to expedite help and recovery in an emergency situation. Available 24 hours a day, seven days a week, SERVPRO of Kaufman County/Cedar Creek quick response time helps limit secondary damage. If your property sustains damage from wind, water or fire, call SERVPRO of Kaufman County/Cedar Creek to help make it "Like it never even happened." (972)-524-3894

COVID-19 Cleanup, We can Help!

3/24/2020 (Permalink)

Call our office today for a free estimate for a deep cleaning and sanitizing of your home or business (972) 524-3894

SERVPRO of Kaufman County/ Cedar Creek professionals are uniquely prepared during this unprecedented time to clean and disinfect your home or business according to the protocol set forth by the CDC. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets, and tables at a minimum. These same surfaces are mentioned in the CDC's guidance for commercial spaces as well. 

Here is how you can keep your workplace or home safe. You should encourage everyone to....

Practice Good Hygiene

• Stop shaking hands- use other non-contact methods of greeting
• Clean hands with hand sanitizer or wash their hands frequently 
• Avoid touching their faces and cover coughs and sneezes 
• Disinfect surfaces like doorknobs, tables, desks, and handrails regularly 
• Increase ventilation by opening windows or adjusting air conditioning 

Be Careful with Meetings and Travel

• Use video conferencing for meetings when possible
• When not possible, hold meetings in open, well-ventilated spaces
• Consider adjusting or postponing large meetings or gatherings 
• Assess the risks of business travel

Handle Food Carefully

• Limit sharing food with others
• Strengthen health screening for cafeteria staff and their close contacts 
• Ensure cafeteria staff and their close contacts practice strict hygiene

Stay Home if...

• They are feeling sick
• They have a sick family member in their home

When Water Damage Strikes

1/27/2020 (Permalink)

If your property experiences water damage, contact SERVPRO of Kaufman County/ Cedar Creek for a free estimate, we are available 24/7!

The first 24 hours following a water damage are the most important in preventing secondary or permanent damage. Within four hours of receiving a loss notification, SERVPRO of Kaufman County/ Cedar Creek professionals will be on-site to help ensure a water loss is handled by completing the following steps.

Inspection

SERVPRO of Kaufman County/ Cedar Creek professionals will inspect affected areas to determine the extent of water damage and will review the inspection with you to answer any questions before beginning the work.

Emergency Services 

SERVPRO of Kaufman County/ Cedar Creek professionals will take steps to help protect your home or business, as well as personal property and other contents, from further damage by extracting the excess water and preparing the area for drying. They will explain the needed emergency services to you step-by-step.

Monitoring

To help ensure your home or business and belongings are dried to appropriate industry standards, a SERVPRO of Kaufman County/ Cedar Creek professional will monitor the drying process. The updates will be consistently communicated with you.

Restoration Services

SERVPRO of Kaufman County/ Cedar Creek professionals will repair structural materials, reinstall carpets, and clean affected areas of your property and contents. A final walk-through of the job site will be  conducted with you to help ensure the property was returned to its preloss condition.

Emergency Water Damage Tips

• Shut-off the water source, if possible or contact a qualified professional to stop the water source.
• Turn-off circuit breakers for wet areas of the building when access to the power distribution panel is safe from electrical shock.
• Remove as much excess water as possible by mopping and blotting.
• Place aluminum foil or wood blocks between furniture legs and wet carpeting. 
• Move any paintings, art objects, computers, documents, and other sensitive valuables to a dry place.
• Do not enter affected areas if electrical outlets, switches, circuit breakers, or electrical equipment are exposed to water. Always avoid electrical shock hazards.
• Do not use your household vacuum cleaner to remove water! This could cause electrical shock or damage to the device.
• Do not turn on ceiling fixtures if the ceiling is wet or enter rooms where ceilings are sagging from retained water.

For more information on recovering from water damage. fire damage, or mold damage, contact SERVPRO of Kaufman County/ Cedar Creek professionals at (972) 524-3894. 

Halt Winter Heating Hazards

1/16/2020 (Permalink)

The winter season is here and with it comes shorter days and lower temperatures. No matter where you live, winter brings a change in the weather. In an effort to keep our homes and workplaces cozy, many people use alternative heat sources like fire places, portable space heaters, and wood burning stoves. Did you know, heating equipment is a leading cause of home fire deaths? According to the National Fire Protection Association, heating equipment fires cause estimated $1 billion in direct property damage annually. Keep the following safety tips in mind to help reduce your risk of a heating-related fire. 

• Keep anything flammable at least three feet away from heating equipment, like the furnace, fireplace, wood stove, or a portable space heater. Have a three foot "kid-free zone" around open fires and space heaters.
• Make sure the fireplace has a sturdy screen to stop sparks from flying into the room. Ashes should be cool before putting them in a metal container. Keep the container a safe distance away from your home.
• Remember to turn portable heaters off when leaving the room or going to bed.
• Always use the right kind of fuel, specified by the manufacturer, for fuel burning space heaters.

50% of all residential heating-related fires are reported during the months of December, January and February.

• Have heating equipment and chimneys cleaned and inspected every year by a qualified professional.
• Have a qualified professional install stationary space heating equipment, water heaters or central heating equipment according to the local codes and manufacturers instructions.
• Test smoke alarms monthly.

If your property suffers from fire damage, contact SERVPRO Of Mesquite to help make it "Like it never even happened."

Using a Portable Fire Extinguisher

1/16/2020 (Permalink)

A portable fire extinguisher can be a life and property saving tool when used correctly. In order to operate an extinguisher, the National Fire Association suggests remembering the word PASS:

Pull the pin. Hold the nozzle pointing away from you and release the locking mechanism

Aim low. Point the extinguisher at the base of the fire

Squeeze the lever slowly and evenly.

Sweep the nozzle from side to side.

Read the instructions on the fire extinguisher and become familiar with them before a fire breaks out. Remember, extinguishers do have limitations. It is also important to ensure you have the correct type of extinguisher for your facility. Refer to the back of this brochure to learn more about the different classes of extinguishers and the type of fire each are designed to extinguish. 

Are Your Ducts in Order?

1/14/2020 (Permalink)

Are Your Ducts in Order?

Did you know, your ventilation system is often the biggest culprit in poor indoor air quality? Inspecting the ductwork in your facility or home should be a high priority. In most cases, the HVAC system has been operating for some time without much attention. Dirty ducts can circulate odors, contaminants such as mold, and irritating dust throughout your building or home.

A routine part of SERVPRO of Kaufman County/ Cedar Creek Professional services is inspecting the heating, ventilation and air conditioning unit (HVAC). Keeping the HVAC and ductwork clean can potentially extend the life span of the equipment by allowing it to operate at peak condition, which may help save you money. Duct cleaning may not always be necessary. SERVPRO of Kaufman County/ Cedar Creek professionals will inspect your HVAC system and ductwork and make recommendations about the best way to address any indoor air quality concerns. This inspection can help save you money and provide peace of mind on the health of your HVAC system and ductwork.

In some circumstances, such as after fire, smoke or suspected mold growth, duct cleaning becomes an essential part of the cleanup process. In these cases, SERVPRO of Kaufman County/ Cedar Creek professionals can often restore the HVAC system and ductwork to pre-damage condition.

If you have a fuel burning furnace, stove or fireplace, the U.S. Environmental Protection Agency (EPA) recommends they be inspected for proper functioning, and be serviced before each heating season to protect against carbon monoxide poisoning.

The SERVPRO Duct Cleaning System is proven and cost efficient. Unlike the majority of duct cleaning services, SERVPRO of Kaufman County/ Cedar Creek professionals use a portable ventilation and air duct cleaning system to examine ductwork and make a clean sweep, removing years of dust and grime.

• The process begins by using patented equipment including a roto-scraper, which automatically adapts to the duct’s shape and diameter while traveling through the duct, removing debris and filth before vacuuming begins.

• Next, a powerful push-pull air delivery and collection system transfers the debris from the ducting to a 16-gallon container.

• Air is filtered through a HEPA filtration system, removing 99.97 percent of the particles in the airstream. HEPA filters capture debris and keep the indoor environment clean.

• As an optional process, a sealant or coating product may be sprayed to address odor or microbial concerns.

• Filters will either be cleaned or replaced to remove odor and dirt.

For more information on duct cleaning, or to schedule an appointment, contact SERVPRO of Kaufman County/ Cedar Creek professionals today!

2020 Resolution Plan Ahead

1/14/2020 (Permalink)

With each new year, many people resolve to better themselves or some part of their life. This year, make a resolution to be READY. No one ever plans on a disaster or a water damage or fire damage to strike, but you can prepare for it. The SERVPRO Emergency READY Profile (ERP) will help you ensure your business is "Ready for whatever happens" in 2020.

In the event of an emergency, the ERP can help minimize business interruption by having an immediate plan of action in place for your facility. The ERP is a comprehensive document containing critical information about your business, including emergency contacts, shut-off valve locations, and priority areas. The ERP also establishes SERVPRO of Kaufman county/ Cedar Creek professional team as your disaster mitigation and restoration provider, giving you access to more than 50 years of experience and a system of more than 1700 franchises strong. The ERP is a no-cost assessment; all it requires is a little time, making it a great value that could save you time and money in the future.

Preparation is key to making it through any size disaster, whether it is a small water damage, a large fire damage, or an area floor. Having a plan in place may help minimize the amount of time your business is inactive and get you back in your building faster following a disaster. Don't wait until disaster strikes- resolve to be READY by contacting SERVPRO of Kaufman County/ Cedar Creek professionals today to establish your Emergency READY Profile and be "Ready for whatever happens" in 2020. 

Emergency Ready Program

12/12/2019 (Permalink)

SERVPRO of Kaufman County/Cedar Creek utilizes the latest technology in order to expedite the mitigation process further increasing our value to our customers. The SERVPRO Ready Plan is a tool for property managers and owners, both residential and commercial. It allows for the creation of an Emergency READY Profile. By developing a SERVPRO Emergency READY Profile for your home or business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your home or business.

Preparation is the key to making it through any sized disaster, whether it is a large fire or area flood, or just a minor water leak.  Having an Emergency READY Plan may help minimize the time your business is inactive, and get you back in the building following a disaster.

SERVPRO of Kaufman County/Cedar Creek has restoration experts available 24 hours a day to get your business back up and running.  Our expertise includes restoration services for fire and water damage, including electronics restoration and document drying.  We are also your business’s best resource for mold mitigation and removal.  

Call your local SERVPRO of Kaufman County/Cedar Creek at (972) 524-3894 to help with your Emergency READY Profile, and be “Ready for Whatever Happens” in 2019

SERVPRO Professional training

12/12/2019 (Permalink)

"Like it never even happened."

Since 1969, SERVPRO Franchise professionals have been redefining the cleanup and restoration industry, and that includes award winning training in fire, water, and mold remediation. In 1992, SERVPRO Industries, Inc. opened the National Training Center to better teach its time-tested techniques. In 1995, the SERVPRO System again showed it commitment to having an industry leading training program be dedicating an entire wing of its new Corporate campus to a state-of-the-art National Training Center.

More than 100,000 square feet are dedicated to training at the Corporate campus. This includes the fully furnished two-story “Fire House,” which is put through fire damage situation on a regular basis to allow Franchise Professionals to hone their skills in true to life restoration situations.

SERVPRO Industries, Inc. also recently opened the doors to its “Flood House.” This fully-furnished, six-room structure helps to host the IICRC-approved Applied Structural Drying school, one of only nine such school in the entire country.

With such a solid foundation in extensive, hands-on, innovative training, it’s no wonder SERVPRO franchises around the country are praised time and time again for being heroes in the face of disaster. The next time disaster strikes you, call the professionals with the training to help make it “Like it never even happened."

Have you winterized your home or business?

4/19/2019 (Permalink)

Cold weather can have a huge impact on businesses and homes that aren't prepared. Heavy precipitation, freezing temperatures and damaging winds can al have a negative impact on your property. In order to avoid costly and time-consuming damages due to the weather, cold weather preparedness is an important focus each year during the winter months.

Roofs, water pipes, gutters and fire safety systems should all be inspected to help ensure they are operating properly. Gutter downspouts should direct drainage away from your building, which also helps protect your foundation. Also, be sure to have your gutters cleared of any debris that may have gathered throughout the fall months. Leaves and other obstructions accumulate and cause a damming effect in gutters, which can lead to roof problems and interior water damage.

Check your business or home property for downed tree limbs. Inclement weather such as wind, heavy rain, ice and snow can cause damage to property or personal injury.

Eliminate potential risks this holiday season

4/18/2019 (Permalink)

Use Only Non-Flammable Decorations

All decorations, including a metallic or artificial tree, should be flame retardant. Be sure you place all decorations away from heat vents and heating sources.

Maintain Holiday Lights

Prior to decorating, check holiday lights for frayed wires, bare spots, gaps in insulation, broken or cracked sockets and excessive wire kinking. Only use lighting listed by an approved testing laboratory. Lights should be inspected yearly.

Do Not Overload Electrical Outlets

Do not link more than three light strands together, unless directions indicate it is safe. Connect strings of lights to an extension cord before plugging the cord into the wall outlet. periodically, check the wires- they should not be warm to the touch.

Avoid Using Lit Candles

If you enjoy decorating with candles, consider choosing flame less candles. If you do use candles, make sure they are in low traffic areas, where they cannot easily be knocked down. Never leave the building with a candle burning.

Don't Block Exits

Ensure that trees and other decorations do not block an exit way. In the event of the fire, a blocked entry/exit puts you at risk.

As in every season, check all smoke and fire detectors to ensure they are in proper working order. Test the detectors monthly and keep them equipped with fresh batteries.

The truth about mold

4/17/2019 (Permalink)

Mold occurs naturally throughout the environment- both indoors and outdoors. In fact, mold spores could probably be found in nearly every structure in the United States, regardless of how new or clean the structure is. That's because mold is no more dangerous than dust or pollen.

Even though some forms of mold can add value to our lives, other forms can be harmful. Excessive amounts of mold, different types of mold and/or exposure to molds may present health concerns for some people.

If there us an ongoing moisture problem in your office, your home, or in your customer's home, it is important to be alert for:

• The presence of visible mold
• strong, musty odors which may indicate mold is present
• Any evidence of past moisture problems that might have cause mold growth

If you suspect your home or business is suffering from a mold problem, call SERVPRO of Kaufman County/Cedar Creek at (972)-524-3894 

Facts about mold

4/17/2019 (Permalink)

Mold has existed since ancient times. The human species has always lived in the presence of mold. There are over 100,000+ species of mold identified. The unique flavor of bleu cheese is produced by mold.

We are constantly exposed to thousands of different types of fungi in our everyday lives. Certain types of fungi tend to exist naturally in soils, plants, fruits and textiles. Exposure to these fungi in naturally occurring doses is generally not harmful to health.

While the types and concentrations of fungi existing in the environment vary from one geographic region to another, the most common types are as follows: Aspergillus (most common), alternaria, bipolaris, chaetomium, fusarium, penicillin, and paecilomyes.

Mold Needs The Right Environment To Grow
Water, moisture or high humidity.
Food (any organic substance)
The right temperature (generally 68*F-86*F, but some can grow in 30*F or colder)
Lack of Ventilation
Mold presents greater challenges to young children, the elderly and other immunosuppressed people.
Some molds can produce toxins if the environment conditions are right.
If you suspect your home or business has a mold problem call SERVPRO of Kaufman County/Cedar Creek at (972)-524-3894

Protecting yourself and your property during severe weather

4/16/2019 (Permalink)

When a storm is headed your way, what can you do to help protect yourself, your business and your home from severe weather? Knowing the difference between a storm watch and a storm warning will help you know when to seek shelter. By taking  few simple precautions as storm season approaches, you can help minimize the potential for storm-related property damage; however if your home or business does sustain damage, it is important to know where to turn for prompt, professional help.

Although violent storms can strike at anytime, the spring and summer months typically mark an increase in the threat of sudden, severe storms that sometimes include wind, rain, lightning and even hail.

Authorities issue a storm 'watch' when the potential for severe weather exists. A storm 'warning' will be issued when danger from a severe storm in imminent. The following tips will help prepare you to better protect yourself and your property when a storm is on the horizon.

• Put a communication plan in place and prepare an emergency supply kit, including a battery-powered NOAA Weather radio.
• Postpone outdoor activities; secure outdoor objects that could become airborne.
• Don't use corded phones or any appliances that are "plugged in". Use cell or cordless phone instead.
• Seek shelter in a home, building or hard top automobile. The steel frame of a vehicle- not the rubber tires - can help protect you from a lightning strike if you avoid touching metal or other conductive surfaces.
• Avoid windows and doors, don't lie on concrete floors or lean  on concrete walls, and stay off of porches.
• If you are outside when a storm hits, seek shelter in a sturdy building. Avoid small, isolated structures in open areas steer clear of hilltops, open fields, the beach or a boat on the water.

After The Storm

• Avoid storm-damaged areas. Stay away from downed power lines and never try to drive through a flooded roadway.
• Replenish your emergency supplies and repair property damage promptly, before the next storm strikes. 

SERVPRO of Kaufman County/Cedar Creek can help you establish an Emergency Ready Profile to expedite help and recovery in an emergency situation. Available 24 hours a day, seven days a week, SERVPRO of Kaufman County/Cedar Creek quick response time helps limit secondary damage. If your property sustains damage from wind, water or fire, call SERVPRO of Kaufman County/Cedar Creek to help make it "Like it never even happened." (972)-524-3894

Tips to avoid freezing pipes

4/10/2019 (Permalink)

Winter weather can cause pipes to freeze and possibly burst, causing flooding and costly water damage to your Kaufman County/ Cedar Creek home. If you do have the unfortunate situation of freezing or busted pipes, remain calm, there are a few protocols that you can follow. First, find the origin of the busted pipe then immediately call your local plumber to stop the leaking.  After doing so, call SERVPRO of Kaufman County/Cedar Creek as soon as possible at (972) 329-4747 to clean up the damage areas, and restore them to preloss condition before any additional damage occurs. SERPVOR Of Kaufman County/Cedar Creek offers water damage clean up, carpet cleanings, and if mold appears we are certificated to conduct a mold remediation. SERVPRO of Kaufman County/Cedar Creek is here for you 24 hrs a day, 365 days a year and service all of the surrounding cities/towns of the Kaufman County area. If you have any questions, call our offices listed below. 

SERVPRO of Kaufman County/Cedar Creek 972-524-3594

May is National Building Safety Month

3/28/2019 (Permalink)

Building Safety Month is in its 39th year- is an initiative of the International Code Council (ICC) and their 64,000 members across the world, as well as their partners in building construction and design and the safety community. Building safety Month is an opportunity to educate insurance and commercial property professionals, as well as the general public, on "what it takes to create safe, resilient, affordable, and energy-efficient homes and buildings," according to the ICC website.

The theme for 2018 is Building Codes save Lives with a focus on safer communities over the five weeks in May. 

One of the topics highlighted during the third week of the month is Protecting Communities from Disasters.

The general public may not be aware how codes and code officials "improve and protect the places where we live, learn, work, worship, and play," and this month can certain improve that awareness and educate communities on this topic!

Important Tips From The ICC

• If you live in a high wind or hurricane-prone area and do not have tested and code-approved shutters for protection from wind-borne debris, consider temporarily protecting your doors and windows by mounting exterior grade, 7/16' minimum thickness plywood and fastening it into place. Visit www.flash.org for detailed instructions on how to use plywood for emergency board-up.
• Consider building or retrofitting to create a tornado- safe room in your home . Follow ICC/NSSA 500 standard for detailed construction information and to ensure you achieve the highest level of protection for your family.
• In wildfire prone areas, remove fine (dead grass, leaves, etc.) and coarse (dead twigs, branches, etc.) fuels within 30 feet of a building to create a survivable space in case of wildfire. Be sure to remove dry leaf and pine litter from roofs, rain gutters, decks, and walkways. Follow ICC's International Wildland-Urban Interface Code for detailed requirements.
• Flooded roads could have significant damage hidden by floodwaters or on flooded roads. Do not attempt to cross a flowing stream. It takes only six inches of fast-slowing water to sweep you off your feet and two feet of water to move an SUV-sized vehicle.