Dear SERVPRO,

I just wanted to write and express my very sincere appreciation for the fine work your team did at my house this week. They arrived on time everyday and their work was exceptional. Your motto "Like it never even happened." holds true for my experience.

In addition, I can honestly say that I have never met a nicer or more respectful group of young men than these four gentleman. Avery C, Robert S, Danny K, and Justin W were absolutely awesome. I would recommend them to anyone looking for reliable and hard-working men. Also, Avery C was very professional in his interaction with me regarding costs, schedule, arrival times each day, etc. He was an excellent team leader. I could not be happier with the work that they have done.

And finally, I want to thank you personally for dispatching your team to my home in such an expedited fashion so as to preclude growth of mildew and mold. You had your team at my house within two days of my sump backup event. You are to be commended for your customer first attitude.  

Thank you.

"Crews were great. Will use SERVPRO in the future."

Just recently my family and I lost our home from a tornado that ravaged the city of Garland. Despite this disaster, it was a relief to see SERVPRO of Kaufman County/Cedar Creek be the first people to the accident site and showing professional empathy to all those affected and ensuring the safety and well-being of others. This was my first home damage experience and SERVPRO has guided me thru the process, without the patience and care of the SERVPRO team, my family and I would be lost.

"I appreciated Billy, Jacob, and Corey's hard work, crew had great attitude and gave god advice."

Just recently my family and I lost our home from a tornado that ravaged the city of Garland. Despite this disaster, it was a relief to see SERVPRO ofKaufman County/Cedar Creek be the first people to the accident site and guiding all the victims and ensuring the safety of others and the well being of those affected. This was my first home damage experience and SERVPRO of Kaufman County/Cedar Creek has guided me thru the process, without the patience and care of the SERVPRO of Kaufman County/Cedar Creek team, my family and I would be lost.

After my cedar shake roof was damaged in a hail storm, I had several repair people, many from out of state, offering to help and trying to earn my business. I felt pressure from many of these individuals to sign a contract with them upfront. I selected SERVPRO of Kaufman County/Cedar Creek for the job, and I couldn’t be happier with my decision. I liked that their business and crew members were local, sincere and they didn’t pressure me for my business.

Professional, courteous, and friendly technicians. You surpassed my expectations in getting my water damaged home fixed after this big storm partially destroyed my home. Luckily the SERVPRO of Kaufman County/Cedar Creek team was there to help me.. more than thankful!